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Air Cargo Operations Specialist
Worldwide Flight Services (WFS). Direct, coordinate, observe and provide hands-on assistance with cargo operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cargo operations, including export cargo build-up, import/export documentation, and compliance with safety regulations. Proficient in operating warehouse and ramp equipment while ensuring efficient cargo movement and customer service.
Highest-signal resume keywords
Air Cargo Operations ExperienceWarehouse CertificationsRamp CertificationsCustomer Service SkillsSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cargo OperationsExport Cargo Build-UpImport/Export DocumentationForklift OperationCargo Inventory AssessmentCargo TracingVisual Foreign Object Debris ChecksAircraft Loading/UnloadingCargo Transportation CoordinationSafety Improvement Projects
Soft Skills
Training and CoachingProblem SolvingCommunication
Tools & Technologies
Warehouse EquipmentRamp Equipment
Certifications & Qualifications
Valid Driver's LicenseWarehouse CertificationsRamp Certifications
Industry Keywords
Department of Transportation RegulationsTSA Security ProgramCargo MovementDock Offload/Loading UtilizationCustomer Station-Specific Requirements
About the role
Key responsibilities & impact- Direct, coordinate, observe and provide hands-on assistance with cargo operations
- Ensure assigned personnel complete duties efficiently and professionally
- Perform export cargo build-up and import/export cargo tracing
- Operate forklifts and other warehouse and ramp equipment
- Monitor dock offload/loading utilization
- Complete warehouse cargo inventory assessments
- Prepare import/export flight documentation
- Accept and distribute cargo according to air carrier and Department of Transportation regulations
- Provide customer service and resolve customer issues
- Ensure compliance with ramp safety regulations
- Load and unload aircraft
- Perform visual Foreign Object Debris checks and inspect aircraft condition before and after loading
- Coordinate cargo transportation between terminals and aircraft
- Comply with WFS safety, security and air carrier TSA Security Program policies
- Report security breaches, suspicious occurrences and non-compliance
- Coordinate safe and efficient cargo movement across warehouse and ramp operations
- Provide staffing and tasking insight to support on-time, safe and high-quality delivery
- Support assigned primary customers and other customers based on training and experience
Requirements
What you’ll need- HS Diploma, GED or Equivalent
- Must be at least 18 years of age
- Valid driver's license
- Certification to operate multiple pieces of equipment, including warehouse and ramp equipment
- Warehouse certifications: Builder, Dock Master, Cargo Screener and Forklift Operator
- Ramp certifications: Advanced GSE, tug, belt loader, GPU, ASU, Pushback, Loader Operator, Load Master, Marshaling, Forklift and Tug Operator
- 5+ years of Air Cargo operations experience performing advanced warehouse and ramp responsibilities
- Experience training and coaching employees
- Experience supporting safety improvement projects
- Must meet customer station-specific requirements
- Ability to work rotating shifts, including weekends, holidays and days off
- Ability to read, write, fluently speak and understand English
- Ability to lift up to 70 pounds
Benefits
Comp & perks- Access pay in advance through DailyPay app
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical insurance options for full-time and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities
- Collective bargaining agreement with TWU
- Union membership and dues arrangement