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Worldwide Flight Services (WFS)

Air Cargo Operations Specialist

Worldwide Flight Services (WFS)

. Direct, coordinate, observe and provide hands-on assistance with cargo operations .

Posted 11/9/2026full-timeMiami • Florida • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cargo operations, including export cargo build-up, import/export documentation, and compliance with safety regulations. Proficient in operating warehouse and ramp equipment while ensuring efficient cargo movement and customer service.

Highest-signal resume keywords
Air Cargo Operations ExperienceWarehouse CertificationsRamp CertificationsCustomer Service SkillsSafety Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cargo OperationsExport Cargo Build-UpImport/Export DocumentationForklift OperationCargo Inventory AssessmentCargo TracingVisual Foreign Object Debris ChecksAircraft Loading/UnloadingCargo Transportation CoordinationSafety Improvement Projects
Soft Skills
Training and CoachingProblem SolvingCommunication
Tools & Technologies
Warehouse EquipmentRamp Equipment
Certifications & Qualifications
Valid Driver's LicenseWarehouse CertificationsRamp Certifications
Industry Keywords
Department of Transportation RegulationsTSA Security ProgramCargo MovementDock Offload/Loading UtilizationCustomer Station-Specific Requirements

About the role

Key responsibilities & impact
  • Direct, coordinate, observe and provide hands-on assistance with cargo operations
  • Ensure assigned personnel complete duties efficiently and professionally
  • Perform export cargo build-up and import/export cargo tracing
  • Operate forklifts and other warehouse and ramp equipment
  • Monitor dock offload/loading utilization
  • Complete warehouse cargo inventory assessments
  • Prepare import/export flight documentation
  • Accept and distribute cargo according to air carrier and Department of Transportation regulations
  • Provide customer service and resolve customer issues
  • Ensure compliance with ramp safety regulations
  • Load and unload aircraft
  • Perform visual Foreign Object Debris checks and inspect aircraft condition before and after loading
  • Coordinate cargo transportation between terminals and aircraft
  • Comply with WFS safety, security and air carrier TSA Security Program policies
  • Report security breaches, suspicious occurrences and non-compliance
  • Coordinate safe and efficient cargo movement across warehouse and ramp operations
  • Provide staffing and tasking insight to support on-time, safe and high-quality delivery
  • Support assigned primary customers and other customers based on training and experience

Requirements

What you’ll need
  • HS Diploma, GED or Equivalent
  • Must be at least 18 years of age
  • Valid driver's license
  • Certification to operate multiple pieces of equipment, including warehouse and ramp equipment
  • Warehouse certifications: Builder, Dock Master, Cargo Screener and Forklift Operator
  • Ramp certifications: Advanced GSE, tug, belt loader, GPU, ASU, Pushback, Loader Operator, Load Master, Marshaling, Forklift and Tug Operator
  • 5+ years of Air Cargo operations experience performing advanced warehouse and ramp responsibilities
  • Experience training and coaching employees
  • Experience supporting safety improvement projects
  • Must meet customer station-specific requirements
  • Ability to work rotating shifts, including weekends, holidays and days off
  • Ability to read, write, fluently speak and understand English
  • Ability to lift up to 70 pounds

Benefits

Comp & perks
  • Access pay in advance through DailyPay app
  • On-the-spot awards through the Awardco Platform, including gift cards
  • Multiple medical insurance options for full-time and part-time employees
  • Travel discounts
  • Pet insurance
  • Discount shopping
  • Wellness programs
  • 401(k) program
  • Internal mobility and transfer opportunities
  • Collective bargaining agreement with TWU
  • Union membership and dues arrangement