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Air Cargo Operations Specialist
Worldwide Flight Services (WFS). Perform safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance .
About the role
Key responsibilities & impact- Perform safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance
- Ensure assigned personnel complete duties efficiently and professionally
- Perform export cargo build-up and import/export cargo tracing
- Operate forklifts and ramp equipment
- Monitor dock offload/loading utilization
- Complete warehouse cargo inventory assessments
- Prepare import/export flight documentation
- Accept and distribute cargo according to air carrier and Department of Transportation regulations
- Provide customer service and resolve customer issues
- Ensure compliance with ramp safety regulations
- Load and unload aircraft
- Perform visual Foreign Object Debris checks and inspect aircraft condition before and after loading
- Coordinate cargo transportation between terminals and aircraft
- Comply with WFS safety, security, and air carrier TSA Security Program requirements
- Report security breaches, suspicious occurrences, and security-process non-compliances
- Coordinate safe and efficient cargo movement across warehouse and ramp operations
- Provide staffing and task insights to support on-time, safe, high-quality delivery
- Support other customer assignments based on training and experience
Requirements
What you’ll need- HS Diploma, GED or Equivalent
- Must be at least 18 years of age
- Valid driver's license
- Certified to operate multiple pieces of equipment, including Builder, Dock Master, Cargo Screener, forklift, advanced GSE, tug, belt loader, GPU, ASU, pushback, loader operator, load master, marshaling, and tug operator equipment
- 5+ years of Air Cargo operations experience performing advanced warehouse and ramp responsibilities
- Experience in training and coaching employees
- Experience supporting safety improvement projects
- Must meet customer station-specific requirements
- Must join the Transport Workers Union (TWU) and pay union dues
- Ability to work rotating shifts, including weekends, holidays, and days off
- Ability to read, write, fluently speak, and understand English
- Ability to lift up to 70 pounds
Benefits
Comp & perks- Access pay in advance through DailyPay app
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401k program
- Opportunity for internal mobility and transfers
- Union membership and collective bargaining agreement coverage