Air Cargo Supervisor

Worldwide Flight Services (WFS)

. Direct Leads and Agents within the assigned functional area .

Posted 11/5/2026full-timeDallas/Fort Worth • Texas • United StatesJunior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills while ensuring customer satisfaction and safety standards are met. Proficient in managing staffing requirements and effectively communicating with teams and upper management.

Highest-signal resume keywords

Supervisory ExperienceCustomer Satisfaction ManagementLogistics ExperienceAnalytical SkillsPC Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Computer SkillsTyping Speed of 30 WPMAbility to Lift 70 PoundsReport WritingReading and Interpreting Manuals

Soft Skills

Interpersonal SkillsEffective CommunicationStress Management

Certifications & Qualifications

Valid Driver's LicenseAssociate Degree (A.A.)

Industry Keywords

LogisticsAirline OperationsCustomer FeedbackDiscipline AdministrationEmployee Relations

About the role

Key responsibilities & impact

Direct Leads and Agents within the assigned functional area
Oversee and advise on staffing requirements
Monitor and administer discipline/corrective action for subordinates
Ensure customer satisfaction through daily feedback
Liaise between Leads/Agents and upper management
Proactively monitor assigned employees’ work to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards
Ensure practices are administered fairly and equitably
Retrieve import and deliver export documents to and from aircraft

Requirements

What you’ll need

Must be at least 18 years of age
Valid driver's license required
Associate degree (A.A.) or equivalent; six months to one-year related experience and/or a combination of education or experience
Computer skills
Must be able to work weekends (Friday, Saturday, Sunday), holidays, and days off
Must be able to read, write, speak, and understand English
Must be able to maintain site access and work scheduled shifts
Must be able to follow directions and work safely
Ability to handle the stress of a fast-paced eight-hour shift
Ability to speak effectively before groups of customers or employees
Ability to learn and apply PC skills
Ability to read and interpret rules, operating instructions, and procedure manuals
Minimum typing speed of 30 WPM
Regular and timely attendance
Ability to write routine reports and correspondence
Ability to lift up to 70 pounds unassisted
Preferred: excellent interpersonal skills and prior supervisory experience
Preferred: analytical skills and comfort with data, computation, and analytical methods
Preferred: strong experience in a related logistics or airline role

Benefits

Comp & perks

Access pay in advance through the DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401k program
Internal mobility and transfer opportunities