Air Cargo Warehouse Operations Specialist

Worldwide Flight Services (WFS)

. Ensure assigned personnel complete duties efficiently and professionally .

Posted 10/1/2026full-timeChicago • Illinois • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in air cargo operations, including cargo build-up, inventory assessments, and compliance with safety regulations. Proficient in operating various ramp and warehouse equipment while ensuring high-quality customer service and efficient cargo movement.

Highest-signal resume keywords

Air Cargo Operations ExperienceForklift Operation CertificationRamp Equipment Operation CertificationCustomer Service SkillsSafety Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cargo Build-UpCargo TracingWarehouse Inventory AssessmentVisual Foreign Object Debris ChecksAircraft Condition InspectionCargo Transportation CoordinationLoad and Unload AircraftSafety Improvement ProjectsEquipment Operation

Soft Skills

Customer Issue ResolutionEmployee Training and Coaching

Tools & Technologies

ForkliftAdvanced GSETugBelt LoaderGPUASULoader OperatorLoad MasterMarshaling Equipment

Certifications & Qualifications

Valid Driver's LicenseWarehouse Equipment CertificationRamp Equipment Certification

Industry Keywords

Department of Transportation RegulationsTSA Security ProgramsTransport Workers Union Membership

About the role

Key responsibilities & impact

Ensure assigned personnel complete duties efficiently and professionally
Perform export cargo build-up and import/export cargo tracing
Operate forklifts and monitor dock offload/loading utilization
Complete warehouse cargo inventory assessments
Prepare import/export flight documentation
Accept and distribute cargo according to air carrier and Department of Transportation regulations
Provide customer service and resolve customer issues
Ensure compliance with ramp safety regulations
Load and unload aircraft
Perform visual Foreign Object Debris checks and inspect aircraft condition before and after loading
Operate ramp equipment
Coordinate cargo transportation between terminals and aircraft
Comply with WFS safety, security, and air carrier TSA Security Programs
Monitor activities and report security breaches, suspicious occurrences, and non-compliance
Coordinate the safe and efficient movement of cargo across warehouse and ramp operations
Provide insight on staffing structures and tasks needed for on-time, safe, high-quality delivery
Support other customer assignments based on training and experience

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age
Valid driver's license
Certification to operate multiple pieces of equipment, including warehouse equipment: Builder, Dock Master, Cargo Screener, and Forklift Operator
Certification to operate ramp equipment, including Advanced GSE, tug, belt loader, GPU, ASU, pushback, loader operator, load master, marshaling, forklift, and tug operator equipment
5+ years of air cargo operations experience performing advanced warehouse and ramp responsibilities
Experience training and coaching employees
Experience supporting safety improvement projects
Must meet customer station-specific requirements
Ability to work rotating shifts, including weekends, holidays, and days off
Ability to read, write, fluently speak, and understand English
Ability to lift up to 70 pounds
Must join the Transport Workers Union and pay union dues

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities