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Air Logistics Controller
Worldwide Flight Services (WFS). Maintain inbound and outbound truck activity logs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data entry and communication within logistics operations, utilizing the Amazon Logistics System and Microsoft Office to maintain accurate records and reports. Exhibits strong customer service skills and the ability to adapt to changing procedures in a fast-paced environment.
Highest-signal resume keywords
Data Entry ExperienceAmazon Logistics System KnowledgeMicrosoft Office ProficiencyExceptional Communication SkillsCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryReport CreationLog MaintenanceGWAM of 35+ Words Per MinuteAbility to Lift Up to 50 lbs
Soft Skills
Detail-OrientedAbility to Work Under PressureAdaptabilityProfessional CommunicationWillingness to Work Overtime
Tools & Technologies
Amazon Logistics SystemMicrosoft Excel
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Inbound and Outbound CallsWarehouse OperationsRamp OperationsThird-Party Trucking ProvidersOperational Escalations
About the role
Key responsibilities & impact- Maintain inbound and outbound truck activity logs
- Professionally handle inbound and outbound calls
- Monitor inbound and outbound flights
- Maintain consistent, professional communication with warehouse operations, ramp operations, third-party trucking providers, and the customer
- Use the customer’s proprietary computer system for updates and communications
- Follow the customer’s standard work manual as a subject matter expert
- Communicate flight and linehaul delays, operational escalations, and consumable inventories
- Create and send reports on time to keep stakeholders informed
- Perform additional tasks or job assignments assigned by management
Requirements
What you’ll need- 2 years’ experience in Data Entry
- High school diploma, GED or international equivalent
- Ability to professionally handle inbound and outbound calls
- Ability to work under pressure and adapt to constant changes in procedures
- Willingness to work overtime when needed
- Detail-oriented with exceptional communication skills
- Knowledge of Amazon Logistics System
- Ability to follow instructions
- Willingness to work and be trained in all aspects of the operation
- Good customer service skills
- Proficiency in Microsoft Office, especially Excel, preferred
- Warehouse experience preferred
- GWAM of 35+ words per minute
- Ability to lift up to 50 lbs.
- Ability to sit for prolonged periods
- Ability to stand and walk for long periods
- Ability to work in stressful working conditions and under pressure
- Ability to work in seasonal and adverse weather conditions for extended periods
- Ability to work rotating shifts, including weekends, holidays, and days off
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical plan options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities