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Air Logistics Controller – TOL
Worldwide Flight Services (WFS). Maintain inbound and outbound truck activity logs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data entry and effective communication while managing inbound and outbound logistics operations. Capable of utilizing proprietary systems and Microsoft Office to maintain accurate records and reports.
Highest-signal resume keywords
Data Entry ExperienceProfessional Call HandlingKnowledge Of Amazon Logistics SystemMicrosoft Office ProficiencyDetail-Oriented Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMicrosoft ExcelLogistics ManagementReport CreationWarehouse OperationsTyping Speed Of 35+ GWAMOperational Escalation CommunicationInventory ManagementAbility To Lift 50 To 70 LbsAdaptability To Procedures
Soft Skills
Exceptional Communication SkillsGood Customer Service SkillsAbility To Work Under PressureTeam CollaborationWillingness To Work Overtime
Tools & Technologies
Customer Proprietary Computer SystemAmazon Logistics System
Industry Keywords
Inbound And Outbound LogisticsWarehouse ExperienceOperational ProceduresFlight MonitoringInclement Weather Operations
About the role
Key responsibilities & impact- Maintain inbound and outbound truck activity logs
- Professionally handle inbound and outbound calls
- Monitor inbound and outbound flights
- Maintain consistent communication with warehouse operations, ramp operations, third-party trucking providers, and the customer
- Use the customer’s proprietary computer system for updates and communications
- Follow the customer’s standard work manual to drive required communications
- Communicate flight and linehaul delays, operational escalations, and consumable inventories
- Create and send reports on time
- Work as part of the team and perform additional tasks assigned by management
Requirements
What you’ll need- 2 years’ experience in Data Entry
- High School, GED or International equivalent
- Professional handling of inbound and outbound calls
- Ability to work under pressure and adapt to constant changes in procedures
- Willingness to work overtime when needed
- Detail-oriented with exceptional communication skills
- Knowledge of Amazon Logistics System
- Ability to follow instructions
- Willingness to work and be trained in all aspects of the operation
- Good customer service skills
- Proficiency in Microsoft Office (Excel) preferred
- Warehouse experience preferred
- GWAM of 35+ words per minute
- Ability to lift 50 to 70 lbs.
- Ability to work in inclement weather
- Ability to work weekends and holidays
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401k program
- Opportunity for internal mobility and transfers