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Air Logistics Ramp Supervisor
Worldwide Flight Services (WFS). Manage, coordinate, and control all aspects of cargo operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management and coordination skills in cargo operations, ensuring compliance with safety and security standards while maintaining customer satisfaction. Capable of training personnel, overseeing operational activities, and implementing budgetary controls effectively.
Highest-signal resume keywords
Cargo Operations ManagementStaff Training and DevelopmentBudgetary ControlCustomer CommunicationCompliance with TSA Legislation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cargo WarehousingOperational MonitoringBasic ArithmeticData Collection and AnalysisTechnical Instruction Interpretation
Soft Skills
Effective CommunicationProblem-SolvingStress ManagementIndependent JudgmentTeam Coordination
Tools & Technologies
Motorized VehiclesSafety Equipment
Industry Keywords
Cargo OperationsCorporate Security ProgramTSA LegislationCustomer SatisfactionAudit Compliance
About the role
Key responsibilities & impact- Manage, coordinate, and control all aspects of cargo operations
- Oversee cargo operational activities and monitor work quantity and quality
- Direct personnel within the assigned functional area
- Advise on staffing requirements and participate in discipline, coaching, counseling, hiring, and termination of subordinates
- Train subordinates and ensure compliance with company rules, standards, and contractual agreements
- Ensure budgetary controls and manning requirements
- Communicate between individual customers and the company when required
- Monitor assigned employees to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards
- Maintain operations in accordance with the corporate security program and TSA legislation
- Ensure required company audits are undertaken for continuity and compliance
- Implement the site-specific security plan and ensure WFS staff receive and display relevant company ID badges
- Administer practices fairly and equitably toward employees, customers, vendors, and third parties
- Oversee cargo warehousing, including receiving, dispatching, and staging airfreight, airmail, and other cargo
- Operate motorized vehicles related to the operation
- Clean work areas, ramps, equipment, and facilities
Requirements
What you’ll need- Associate's degree (A.A.) or equivalent from a two-year college or technical school; six months to one year of related experience and/or training; or equivalent combination of education and experience
- Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals
- Ability to compute rates and percentages and interpret bar graphs
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables
- Ability to work with minimal supervision
- Regular and timely attendance
- Ability to handle stress
- Cognitive skills to set priorities and use independent judgment
- Ability to read, write, fluently speak and understand English
- Ability to lift up to 70 lbs.
- Ability to work in a high-noise-level environment
Benefits
Comp & perks- Access pay in advance through the DailyPay app
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical care options for full-time and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Opportunity for internal mobility and transfers