Airport Operations Agent

Worldwide Flight Services (WFS)

. Monitor inbound and outbound flight activity, including computer data input and manual revisions .

Posted 9/23/2026full-timeWichita • Kansas • United StatesMid-LevelSenior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in monitoring flight activity, managing gate control, and preparing detailed reports while ensuring compliance with security procedures. Proficient in using PC applications and effectively communicating in high-pressure environments.

Highest-signal resume keywords

Flight Activity MonitoringGate Control ManagementReport PreparationInterpersonal Communication SkillsPC Application Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data InputRecord MaintenanceCustomer Billing DocumentationSchedule UpdatesEmergency Coordination

Soft Skills

Ability To Work Under PressureIndependent JudgementAttention To DetailMulti-tasking AbilityEffective Communication

Tools & Technologies

Two-way RadiosSurveillance CamerasPersonal Computer Software

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

Flight Information Display System (FIDS)WFS Site Security ProceduresAircraft RequirementsSeasonal Working ConditionsAdverse Weather Conditions

About the role

Key responsibilities & impact

Monitor inbound and outbound flight activity, including computer data input and manual revisions
Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and schedule and gate changes
Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
Manage gate control and assign gates for charter flights
Notify Sky Caps about requests such as wheelchairs
Prepare and collect data via two-way radios and other means
Update schedules to meet aircraft requirements
Maintain records of aircraft, flights serviced, and services performed
Monitor computers, phone calls, and surveillance cameras
Complete customer billing documents when necessary
Comply with WFS site security procedures for warehouse and other operations
Observe WFS staff, security contractors, and visitors’ activities
Report security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program

Requirements

What you’ll need

HS Diploma, GED or Equivalent
Above average interpersonal and communication skills
Ability to work under pressure
Ability to work alone and use independent judgement
Ability to handle multiple tasks simultaneously
Ability to read, write, fluently speak and understand the English language
Ability to concentrate on detail
Ability to learn PC applications and apply knowledge
Ability to write legibly to complete forms and paperwork
Familiarity with personal computer software helpful
Regular and timely attendance
Ability to lift up to 35 lbs.
Ability to sit for prolonged periods
Ability to stand and walk for long periods of time
Ability to work in stressful working conditions and under pressure
Ability to work in seasonal and adverse weather conditions for extended periods
Ability to work rotating shifts including weekends, holidays, and days off

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full-time and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401k program
Opportunity for internal mobility and transfers