Continuous Improvement Director

Worldwide Flight Services (WFS)

. Serve as an internal consultant across the enterprise to identify business and operational efficiency opportunities .

Posted 9/23/2026full-timeRemote • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process improvement and operational efficiency through Lean/Six Sigma methodologies, strategic planning, and project management. Capable of developing and implementing sustainable practices that enhance customer metrics and financial performance across diverse industries.

Highest-signal resume keywords

Lean/Six Sigma MethodologiesProcess ImprovementChange ManagementProject ManagementSix Sigma Black Belt

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingValue-Stream MappingCargo-Flow AnalysisKPI DevelopmentRisk AssessmentRoot Cause AnalysisTime-and-Motion StudiesExcel SkillsBusiness Case DevelopmentWarehouse Design

Soft Skills

Analytical SkillsCommunication SkillsInterpersonal SkillsCollaborationProfessional Demeanor

Tools & Technologies

SAPOffice Productivity SoftwareTechnology Solutions

Certifications & Qualifications

Six Sigma Black Belt

Industry Keywords

AviationAutomotiveConsumer ProductsManufacturingLogistics

About the role

Key responsibilities & impact

Serve as an internal consultant across the enterprise to identify business and operational efficiency opportunities
Design, plan, and execute process changes and embed new processes and procedures for long-term sustainability
Partner with leadership across all lines of business to improve customer metrics, financial performance, and employee engagement
Deliver measurable results and lead change-management efforts to build employee and leadership support
Develop and launch the Center of Excellence operational-excellence strategy across 45–50 cargo sites in the US
Transform warehouse operations, showrooms, and prototypes at four flagship sites
Apply Lean/Six Sigma methodologies, value-stream mapping, process improvement, cargo-flow analysis, and technology, hardware, and software upgrades
Identify and coach local resources at individual sites and roll out the initiative across the WFS operation
Drive strategic planning to identify, prioritize, and align projects with corporate goals
Plan and execute multiple concurrent projects
Develop and present business cases to the Senior Leadership Team
Document new operating models
Develop KPIs to measure and monitor long-term sustainability
Provide documentation, training, and ongoing support to internal customers
Identify opportunities to improve EBITDA across organization structure, workflow, warehouse design and flow, and technology
Incorporate best practices to deliver measurable productivity improvements
Perform risk assessments, process mapping, process redesign, process simulations, root cause analyses, and time-and-motion studies
Evaluate insourcing and outsourcing opportunities
Embed consistent processes across North American operations
Identify, evaluate, and implement new technology solutions
Report directly to the SVP Center of Excellence

Requirements

What you’ll need

7–10 years’ experience in engineering, operations, or a related field
BA in Business, Engineering, Finance, or a related area of study required
Six Sigma Black Belt required
Master’s degree preferred
Strong Excel skills
Excellent analytical skills
Excellent oral, written, and communication skills
Knowledge of change management and influential factors
Experience in Aviation, Automotive, Consumer Products, Industrials, Manufacturing, Production, or Logistics valued
Familiarity with SAP valued
Knowledge of planning processes and procedures
Awareness of budgets and forecasts contribution
Ability to work in the field and cooperate and collaborate through influence
Personable and professional demeanor
Ability to remain in a stationary position 50% of the time
Ability to operate a computer and office productivity machinery
Ability to walk short distances, reach above/below shoulder, and handle/grasp documents or office equipment
Ability to sit and/or stand for short or extended periods
Ability to lift/carry/move objects, files, and documents up to 10 pounds
Regular and punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

Benefits

Comp & perks

Access to pay in advance through the DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs offered to all employees
401(k) program
Internal mobility and transfer opportunities