Continuous Improvement Supervisor

Worldwide Flight Services (WFS)

. Train, facilitate, and support CI Champions and Operations in deploying and sustaining the WFS Value System .

Posted 10/7/2026full-timeWindsor Locks • Connecticut • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Continuous Improvement methodologies, including 5S, Value Stream Mapping, and Kaizen, while effectively leading projects that drive operational excellence and measurable business results. Strong analytical and problem-solving capabilities are essential for interpreting data and facilitating team coaching in process optimization.

Highest-signal resume keywords

Continuous ImprovementProcess Optimization5SValue Stream MappingKaizen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Continuous ImprovementProcess Optimization5SValue Stream MappingKaizenRoot Cause AnalysisData AnalysisProject ManagementOperational MetricsProblem Solving

Soft Skills

CommunicationFacilitationInterpersonal SkillsCoachingTeam Collaboration

Tools & Technologies

Microsoft Office SuitePower BIVisio

Industry Keywords

Operational ExcellenceAir CargoLogisticsProcess ImprovementTransformation Plan

About the role

Key responsibilities & impact

Train, facilitate, and support CI Champions and Operations in deploying and sustaining the WFS Value System
Develop strategic projects for the facility
Drive the supporting continuous improvement transformation plan to deliver strategic business goals
Work with CI Champions and operations leaders to measure and document the impact of process improvements on business results
Identify barriers to continuous improvement success and develop strategies to overcome them and gain alignment
Coach teams in the CI process, problem identification, countermeasure development, and solution sustainment
Report to the Operational Excellence group, specifically the Amazon pillar
Remain stationary 50% of the time and work in an office environment using standard office equipment

Requirements

What you’ll need

Minimum of 1 year of experience in continuous improvement, process optimization, or 2 years in an operational role in an air cargo or logistics environment
Proven ability to lead improvement projects from inception to completion with measurable results
Working knowledge of CI tools such as 5S, Value Stream Mapping, Kaizen, and Root Cause Analysis
Proficiency in Microsoft Office Suite
Experience with data visualization tools such as Power BI and Visio is a plus
Strong analytical and problem-solving skills with the ability to interpret operational data and metrics
Excellent communication, facilitation, and interpersonal skills
Ability to lift, carry, or move objects, files, and documents up to 25 pounds
Regular and punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Opportunity for internal mobility and transfers