Continuous Improvement Supervisor

Worldwide Flight Services (WFS)

. Report to the Operational Excellence group, specifically the Amazon pillar .

Posted 10/2/2026full-timeWindsor Locks • Connecticut • United StatesJunior💰 $64,000 - $69,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Lean Six Sigma methodologies and process improvement tools to enhance operational efficiency and reduce waste. Capable of leading continuous improvement projects, analyzing data, and effectively communicating results to stakeholders.

Highest-signal resume keywords

Lean Six Sigma Yellow BeltProcess OptimizationData AnalysisProject ManagementOperational Efficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lean Six Sigma5SValue Stream MappingKaizenRoot Cause AnalysisData VisualizationMicrosoft Office SuiteKPI TrackingContinuous ImprovementProcess Improvement

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsFacilitation Skills

Tools & Technologies

Power BIVisio

Certifications & Qualifications

Lean Six Sigma Yellow BeltLean Six Sigma Green Belt

Industry Keywords

Operational ExcellenceAir CargoLogisticsWorkplace SafetyRegulatory Compliance

About the role

Key responsibilities & impact

Report to the Operational Excellence group, specifically the Amazon pillar
Oversee and improve processes, including coaching, training, and reporting
Collaborate with facility management and staff to identify operational challenges and recommend improvements
Initiate, manage, and execute continuous improvement projects using Lean Six Sigma, 5S, Gemba walks, and other process improvement tools
Develop and execute plans to increase operational efficiency and reduce waste
Measure and report project outcomes to ensure goals are met and sustained
Identify root causes and develop corrective actions
Educate and coach team members on continuous improvement principles, methodologies, and tools
Communicate and manage change to support adoption of new processes
Collect and analyze data and track KPIs to measure initiative effectiveness
Prepare and present progress, challenge, and success reports to station stakeholders and regional management
Support workplace safety and regulatory compliance
Participate in safety and quality audits and implement corrective actions

Requirements

What you’ll need

1–2 years of experience in continuous improvement, process optimization, or operational roles, preferably in an air cargo or logistics environment
Lean Six Sigma Yellow Belt required; Green Belt certification preferred
Proven ability to lead improvement projects from inception to completion with measurable results
Working knowledge of 5S, Value Stream Mapping, Kaizen, and Root Cause Analysis
Proficiency in Microsoft Office Suite
Experience with data visualization tools such as Power BI or Visio is a plus
Strong analytical and problem-solving skills
Ability to interpret operational data and metrics
Excellent communication, facilitation, and interpersonal skills
Ability to lift up to 25 pounds as needed
Ability to work in hot and cold temperatures, rain, wind, and snow
Ability to stand, walk, and sit throughout the shift

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical plan options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program with company match
Internal mobility and transfer opportunities