Controller

Worldwide Flight Services (WFS)

. Maintain inbound and outbound truck activity logs .

Posted 11/11/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data entry and effective communication while managing inbound and outbound logistics operations. Capable of adapting to changing procedures and maintaining detailed records in a fast-paced environment.

Highest-signal resume keywords

Data Entry ExperienceMicrosoft Office ProficiencyCustomer Service SkillsCommunication SkillsWarehouse Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMicrosoft ExcelReport CreationLog MaintenanceGWAM of 35+ Words Per Minute

Soft Skills

Detail-OrientedAbility to Work Under PressureAdaptabilityTeam CollaborationFlexibility

Tools & Technologies

Amazon Logistics System

Industry Keywords

Inbound and Outbound CallsWarehouse OperationsOperational EscalationsFlight MonitoringCustomer Communication

About the role

Key responsibilities & impact

Maintain inbound and outbound truck activity logs
Professionally handle inbound and outbound calls
Monitor inbound and outbound flights
Maintain communication with warehouse operations, ramp operations, third-party trucking providers, and the customer
Provide updates in the customer’s proprietary computer system
Follow the customer’s standard work manual to drive required communications
Communicate flight and linehaul delays, operational escalations, and consumable inventories
Create and send reports on time
Adapt to changing procedures
Perform additional tasks assigned by management

Requirements

What you’ll need

2 years’ experience in Data Entry
High school diploma/GED or higher
Professional handling of inbound and outbound calls
Ability to work under pressure and adapt to constant changes in procedures
Willingness to work overtime when needed
Detail-oriented with exceptional communication skills
Good customer service skills
Proficiency in Microsoft Office, including Excel, preferred
Warehouse experience preferred
GWAM of 35+ words per minute
Ability to lift 50 to 70 lbs.
Ability to work in inclement weather
Ability to work weekends and holidays
Knowledge of Amazon Logistics System
Ability to follow instructions
Willingness to be trained in all aspects of the operation
Flexibility and ability to work as part of a team

Benefits

Comp & perks

DailyPay access to earned pay in advance
On-the-spot awards through Awardco, including gift cards and more
Multiple medical insurance options for full-time and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities