Lead Passenger Ramp

Worldwide Flight Services (WFS)

. Oversee and support ramp agents in daily operations .

Posted 10/1/2026full-timeHouston • Texas • United StatesSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while overseeing ramp agents and ensuring compliance with safety regulations. Proficient in operational efficiency, problem-solving, and training team members in airline ground operations.

Highest-signal resume keywords

Ramp Agent ExperienceAirline Operations ProficiencyBaggage Tracking Systems FamiliaritySafety Regulations KnowledgeLeadership and Training Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational EfficiencySafety Procedures TrainingWork Task SchedulingProblem-SolvingBaggage LoadingGround Support ServicesCompliance MonitoringIssue ResolutionPhysical Lifting and MovingAdaptability to Changing Needs

Soft Skills

Strong CommunicationTeam MentoringDecision-MakingAbility to Work Under PressureInterpersonal Skills

Certifications & Qualifications

Valid US Driver's License

Industry Keywords

Airline Ground OperationsRamp OperationsAircraft ServicingSite Security ProceduresHigh-Noise Environment Adaptability

About the role

Key responsibilities & impact

Oversee and support ramp agents in daily operations
Train and demonstrate proper work and safety procedures
Assign and schedule work tasks to maintain efficiency
Monitor and analyze work methods and outcomes
Identify and report operational issues to management
Assist with the effective use of tools, equipment, and materials
Ensure compliance with site security procedures
Report security breaches, suspicious activity, or policy violations
Serve as a key operational contact for efficiency and issue resolution
Support safe and efficient aircraft handling, baggage loading, and ground support services

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age
Valid US driver's license
Ability to work various shifts, including nights, weekends, and holidays
Strong leadership, communication, and problem-solving skills
Ability to read, write, speak, and understand English fluently
Ability to lift, push, pull, and move items weighing up to 70 lbs consistently
Ability to stand, walk, bend, kneel, and stoop for extended periods
Comfortable working outdoors in extreme weather conditions
Ability to work in a high-noise environment with proper hearing protection
Must be able to climb, reach, and work in confined spaces
Prior Ramp Agent or similar airline ground operations experience preferred
Proficiency with airline operations or baggage tracking systems preferred
Familiarity with airline safety regulations, ground handling procedures, and aircraft servicing preferred
Ability to adapt to changing operational needs and work under pressure preferred
Strong problem-solving and decision-making skills in a fast-paced environment preferred
Ability to train and mentor team members effectively preferred

Benefits

Comp & perks

Access pay in advance through the DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities
Union membership and collective bargaining coverage