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Lead Ramp Clerk
Worldwide Flight Services (WFS). Maintain a satisfactory quantity and quality of work by assigned personnel .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational capabilities in cargo handling, including loading and unloading aircraft cargo, while ensuring compliance with safety and security procedures. Possesses effective communication skills and the ability to work in high-pressure environments.
Highest-signal resume keywords
Cargo HandlingSafety ComplianceValid Driver's LicenseCustomer Service ExperienceAbility to Work Rotating Shifts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loading and Unloading CargoDriving Heavy VehiclesReading Off-Load SheetsJudging DistancesConfronting Unauthorized Personnel
Soft Skills
Effective CommunicationProblem-SolvingTeam Collaboration
Tools & Technologies
Cargo Transport VehiclesSafety Equipment
Certifications & Qualifications
High School DiplomaGED or Equivalent
Industry Keywords
Warehouse OperationsTransport Workers Union (TWU)Security Procedures
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Maintain a satisfactory quantity and quality of work by assigned personnel
- Explain and demonstrate work procedures, methods, and safety practices
- Apportion and schedule assigned work
- Observe and analyze work methods and results
- Bring problems to management's attention and assist with utilization of tools, equipment, and materials
- Comply with WFS site security procedures for assigned warehouse and other operations
- Monitor staff, security contractors, and visitors and report security breaches, suspicious occurrences, or non-compliance
- Load and unload aircraft cargo weighing up to 70 lbs.
- Push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers to and from aircraft
- Drive vehicles with gross weights from 3,000 to 80,000 lbs. in congested aircraft operating areas
- Transport cargo to and from aircraft using a 3,000 lb. vehicle and attached carts
- Read off-load sheets to determine cargo destinations
- Confront and question unauthorized personnel in secured areas and report them to authorities as necessary
Requirements
What you’ll need- HS Diploma, GED or Equivalent
- Must be at least 18 years of age
- Valid driver's license
- Ability to read, write, fluently speak and understand the English language
- Ability to successfully communicate with others
- Ability to work rotating shifts including weekends, holidays, and days off
- Ability to judge distances
- Ability to confront and question unauthorized personnel in secured areas and report their presence to authorities as necessary
- 1+ year customer service experience
- Ability to work in a high-noise level environment
- Ability to understand and react to verbal commands and safety warnings, with and without assistance of sight or visual aids
- Ability to distinguish red, green, and yellow
- Ability to regularly and punctually report to work
- Ability to join the Transport Workers Union (TWU) and pay union dues under the collective bargaining agreement
Benefits
Comp & perks- Access pay in advance through DailyPay app
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Opportunity for internal mobility and transfers