Lead Ramp Service Agent

Worldwide Flight Services (WFS)

. Oversee and support ramp agents in daily operations .

Posted 10/13/2026full-timeLas Vegas • Nevada • United StatesSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while overseeing ramp agents and ensuring compliance with safety regulations. Proficient in training, scheduling, and monitoring operational efficiency in airline ground operations.

Highest-signal resume keywords

Leadership SkillsCommunication SkillsProblem-Solving SkillsAirline Operations ExperienceSafety Regulations Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Baggage Tracking Systems ProficiencyGround Handling Procedures KnowledgeAbility to Lift 70 lbsClimbing and Reaching SkillsAbility to Work in Confined Spaces

Soft Skills

Team MentoringAdaptabilityAbility to Work Under Pressure

Certifications & Qualifications

Valid US Driver's License

Industry Keywords

Ramp Agent ExperienceAirline Ground OperationsSite Security ProceduresOperational EfficiencySafety Procedures

About the role

Key responsibilities & impact

Oversee and support ramp agents in daily operations
Train and demonstrate proper work and safety procedures
Assign and schedule work tasks to maintain efficiency
Monitor and analyze work methods and outcomes
Identify and report operational issues to management
Assist in the effective use of tools, equipment, and materials
Ensure compliance with site security procedures
Report security breaches, suspicious activity, or policy violations

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age
Valid US driver's license
Ability to work various shifts, including nights, weekends, and holidays
Strong leadership, communication, and problem-solving skills
Ability to read, write, speak, and understand English fluently
Ability to lift, push, pull, and move items weighing up to 70 lbs consistently
Capable of standing, walking, bending, kneeling, and stooping for extended periods
Comfortable working outdoors, including exposure to extreme weather conditions
Ability to work in a high-noise environment with proper hearing protection
Must be able to climb, reach, and work in confined spaces as required
Prior Ramp Agent or similar airline ground operations experience preferred
Proficiency in airline operations or baggage tracking systems preferred
Familiarity with airline safety regulations, ground handling procedures, and aircraft servicing preferred
Ability to adapt to changing operational needs and work under pressure preferred
Ability to train and mentor team members effectively preferred

Benefits

Comp & perks

Access pay in advance through the DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Opportunity for internal mobility and transfers