Office Agent

Worldwide Flight Services (WFS)

. Perform computer data entry .

Posted 10/16/2026full-timeJamaica • New York • United StatesSeniorLead💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data entry, customer interaction, and cargo handling while adhering to regulatory compliance and security procedures. Capable of managing sales processes and logistics in a fast-paced environment.

Highest-signal resume keywords

Data EntryCustomer ServiceCargo Handling Equipment OperationSales Contract PreparationRegulatory Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryCargo HandlingSales QuotingDocument PreparationDelivery SchedulingWeight Lifting (Up to 70 lbs)PC SkillsSecurity Monitoring

Soft Skills

CommunicationStress ManagementTime Management

Certifications & Qualifications

Valid Driver's LicensePort Authority Permit

Industry Keywords

U.S. CustomsDepartment of Transportation RegulationsAMPW UnionCollective Bargaining Agreement

About the role

Key responsibilities & impact

Perform computer data entry
Prepare flight documents and import/export documentation
Interface with U.S. Customs
Accept and distribute cargo according to air carrier and Department of Transportation regulations
Compile customer lists for sales leads
Solicit orders and speak with customers to complete sales
Quote prices and terms and prepare sales contracts
Estimate customer delivery dates based on company delivery schedules
Move cargo weighing up to 70 lbs.
Drive cargo handling equipment
Retrieve import and deliver export documents to and from aircraft
Follow WFS site security procedures
Monitor and report security breaches, suspicious occurrences, and non-compliance
Report to work regularly and on time

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age if the position requires driving cargo handling equipment
Valid driver's license
Port Authority or Airport Authority permit, if applicable, to use the ramp-side service road
Ability to learn PC skills and apply knowledge
Ability to read, write, fluently speak, and understand English
Ability to work rotating shifts, including weekends, holidays, and days off
Ability to lift up to 70 lbs.
Ability to handle the stress of a fast-paced eight-hour shift
Must join the AMPW union and pay union dues under the collective bargaining agreement

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full-time and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Opportunity for internal mobility and transfers