Premium Club Agent

Worldwide Flight Services (WFS)

. Prepare and set up the lounge area for opening and closing .

Posted 11/12/2026part-timeHonolulu • Hawaii • United StatesSeniorLead💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently managing lounge operations, including food preparation and supply replenishment. Capable of maintaining security and compliance standards while providing a professional and welcoming environment for passengers.

Highest-signal resume keywords

Customer ServiceFood Handling ExperienceInterpersonal SkillsLeadershipAbility To Work Under Pressure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Food PreparationBartending DutiesStocking SuppliesCleaning TablesLifting Up To 70 Lbs

Soft Skills

Communication SkillsFlexibilityJudgmentInitiative

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

First Class LoungeBusiness Class LoungeSecurity CompliancePassenger Assistance

About the role

Key responsibilities & impact

Prepare and set up the lounge area for opening and closing
Attend and cater to passengers in First Class and Business Class lounges
Provide efficient and professional customer service
Resolve passenger problems as required
Direct passengers to airline representatives when needed
Perform bartending duties without tips
Stock and replenish supplies, newspapers, coffee, snacks, and beverages
Prepare hot meals in an oven, cold meals, and cold-cut trays
Clean tables, bars, and service areas
Wash and dry dishes and glasses
Monitor staff, security contractors, and visitors' activities
Report security breaches, suspicious occurrences, or non-compliance with the site security plan

Requirements

What you’ll need

Must be at least 21 years of age
HS Diploma, GED or Equivalent
Excellent interpersonal and communication skills
Ability to work under pressure
Ability to read, write, fluently speak and understand English
Flexibility to work weekends, holidays, rotating shifts, extended hours due to delays or manpower shortages, and variable days off
Previous food handling experience preferred
Ability to report to work on a regular and timely basis
Leadership, initiative, and judgment
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to apply common-sense understanding to carry out written, oral, or diagram instructions
Ability to lift up to 70 lbs.
Professional appearance in accordance with company uniform and grooming standards

Benefits

Comp & perks

Access to pay in advance through DailyPay app
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401k program
Internal mobility and transfer opportunities