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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational capabilities in aircraft marshalling, cargo handling, and ground support equipment operation while adhering to safety protocols and airport security regulations. Possesses effective communication skills for coordinating with team members and ensuring timely delivery of cargo shipments.
Highest-signal resume keywords
Aircraft MarshallingGround Support Equipment OperationCargo HandlingSafety Protocol ComplianceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cargo Loading and UnloadingGround Service FunctionsBasic Mechanical AptitudeAbility to Lift Heavy CargoOperating Belt LoadersOperating TugsOperating ForkliftsAttention to DetailAbility to MultitaskBasic Computer Skills
Soft Skills
Strong Problem-Solving SkillsExcellent TeamworkInterpersonal SkillsCustomer Service OrientationAbility to Remain Calm Under Pressure
Tools & Technologies
Two-Way RadiosGround Support Equipment
Certifications & Qualifications
Valid Driver's LicenseTransport Workers Union Membership
Industry Keywords
AviationGround Handling OperationsAirport Safety RegulationsAirport LayoutSecurity Compliance
About the role
Key responsibilities & impact- Marshall aircraft upon arrival and departure
- Load and unload cargo on and off aircraft
- Safely drive and operate ground support equipment, including belt loaders and tugs
- Transport cargo between terminals, warehouses, and aircraft
- Perform ground service functions, including connecting and removing ground power and ground start units and providing water service
- Perform aircraft pushback, wing walking, and related guide man functions
- Maintain a secure work environment
- Monitor WFS staff, security contractors, and visitors for security concerns
- Report security breaches, suspicious occurrences, and non-compliance with the site security plan
- Comply with the WFS site security plan for the assigned warehouse
- Contribute to the timely delivery of cargo shipments, luggage, business-to-customer delivery, and on-time flights
Requirements
What you’ll need- High school diploma or GED equivalent
- Ability to lift and handle heavy baggage and cargo up to 50 lbs or more
- Valid driver's license maintained throughout employment
- Strong communication skills for coordinating with team members and flight crews
- Flexibility to work varied shifts, including weekends, holidays, and nights
- Basic mechanical aptitude for operating ground support equipment
- Ability to pass background checks and comply with airport security regulations
- Attention to detail and commitment to safety protocols
- Fluent ability to read, write, and speak English
- Must join the Transport Workers Union (TWU) and pay union dues
- Preferred: Previous experience in aviation or ground handling operations
- Preferred: Familiarity with aircraft types and airport layout
- Preferred: Knowledge of airport safety regulations and protocols
- Preferred: Experience operating ground support equipment such as tugs, belt loaders, and forklifts
- Preferred: Strong problem-solving skills and ability to remain calm under pressure
- Preferred: Excellent teamwork and interpersonal skills
- Preferred: Ability to multitask and prioritize tasks in a fast-paced environment
- Preferred: Basic computer skills for paperwork and scheduling systems
- Preferred: Strong customer service orientation and positive attitude toward passenger interactions
- Ability to lift, push, and pull cargo up to 50 lbs regularly and occasionally up to 75 lbs
- Frequent standing, walking, and movement throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity for handling documents, operating computers, and using two-way radios
- Ability to remain on feet for extended periods, up to 8 hours or more
- Clear vision and hearing for monitoring flight information, responding to passengers, and ensuring safety compliance
- Capacity to work in confined spaces such as baggage handling areas or aircraft cabins
- Ability to work in noisy environments near aircraft engines and ground support equipment
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities
- Collective bargaining agreement coverage