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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational capabilities in aircraft marshalling, baggage handling, and ground support equipment operation while adhering to safety protocols and airport regulations. Possesses effective communication skills for coordinating with team members and flight crews in a fast-paced environment.
Highest-signal resume keywords
Aircraft MarshallingGround Support Equipment OperationSafety Protocol ComplianceStrong Communication SkillsAbility to Lift Heavy Baggage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Aircraft PushbackBaggage HandlingGround Power ConnectionWater ServicingOperating TugsOperating Belt LoadersOperating ForkliftsBasic Mechanical AptitudeBasic Computer SkillsAttention to Detail
Soft Skills
Strong Problem-Solving SkillsExcellent TeamworkInterpersonal SkillsCustomer Service OrientationAbility to Multitask
Tools & Technologies
Ground Support EquipmentTwo-Way Radios
Certifications & Qualifications
Valid Driver's License
Industry Keywords
AviationAirport Safety RegulationsGround HandlingAirport LayoutSecurity Regulations
About the role
Key responsibilities & impact- Marshall aircraft upon arrival and departure
- Load and unload baggage and cargo on and off aircraft
- Safely drive and operate ground support equipment, including belt loaders and tugs
- Pick up and deliver baggage and cargo between the terminal and aircraft
- Connect and remove ground power and ground start units
- Perform water servicing
- Perform aircraft pushback, wing walking, and related guide man functions
- Maintain a secure work environment
- Coordinate with team members and flight crews to support safe, timely operations
Requirements
What you’ll need- High school diploma or GED equivalent
- Ability to lift and handle heavy baggage and cargo up to 50 lbs or more
- Valid driver's license maintained throughout employment
- Strong communication skills for coordinating with team members and flight crews
- Flexibility to work varied shifts, including weekends, holidays, and nights
- Basic mechanical aptitude for operating ground support equipment
- Ability to pass background checks and comply with airport security regulations
- Attention to detail and commitment to safety protocols
- Fluency in reading, writing, and speaking English
- Previous aviation or ground handling experience preferred
- Familiarity with aircraft types and airport layout preferred
- Knowledge of airport safety regulations and protocols preferred
- Experience operating tugs, belt loaders, and forklifts preferred
- Strong problem-solving skills and ability to remain calm under pressure preferred
- Excellent teamwork and interpersonal skills preferred
- Ability to multitask and prioritize tasks in a fast-paced environment preferred
- Basic computer skills for paperwork and scheduling systems preferred
- Strong customer service orientation and positive attitude toward passenger interactions preferred
- Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly and occasionally up to 75 lbs
- Frequent standing, walking, and movement throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity for handling documents, operating computers, and using two-way radios
- Ability to remain on feet for extended periods, up to 8 hours or more
- Clear vision and hearing for monitoring flight information, responding to passengers, and ensuring safety compliance
- Capacity to work in confined spaces
- Ability to work in a noisy environment
Benefits
Comp & perks- Access pay in advance through the DailyPay app
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical plan options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities
- Collective bargaining agreement coverage through the Transport Workers Union (TWU)