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Worldwide Flight Services (WFS)

Ramp Agent

Worldwide Flight Services (WFS)

. Marshal aircraft upon arrival and departure .

Posted 11/12/2026full-timeMesa • Arizona • United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in aircraft marshaling, cargo handling, and operating ground support equipment while adhering to safety protocols and airport regulations. Strong communication and problem-solving skills are essential for effective coordination with team members and flight crews.

Highest-signal resume keywords
Aircraft MarshalingGround Support Equipment OperationCargo HandlingAirport Safety Regulations KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Aircraft PushbackBelt Loader OperationTug OperationForklift OperationBasic Mechanical AptitudeAbility to Lift 50 lbsBasic Computer Skills
Soft Skills
Attention to DetailProblem-Solving SkillsAbility to Remain Calm Under PressureFlexibility to Work Varied Shifts
Tools & Technologies
Ground Power UnitsGround Start Units
Certifications & Qualifications
Valid Driver's LicenseTransport Workers Union Membership
Industry Keywords
Aviation ExperienceGround Handling ExperienceAirport Layout FamiliaritySecurity Regulations Compliance

About the role

Key responsibilities & impact
  • Marshal aircraft upon arrival and departure
  • Load and unload cargo on and off aircraft
  • Drive and operate ground support equipment, including belt loaders and tugs
  • Transport cargo between terminals, warehouse, and aircraft
  • Connect and remove ground power and ground start units
  • Perform water service
  • Perform aircraft pushback, wing walking, and guide man functions
  • Maintain a secure work environment
  • Report security breaches, suspicious occurrences, and non-compliance with the site security plan
  • Comply with the WFS site security plan for the assigned warehouse

Requirements

What you’ll need
  • High school diploma or GED equivalent
  • Ability to lift and handle heavy baggage and cargo up to 50 lbs or more
  • Valid driver's license maintained throughout employment
  • Strong communication skills for coordinating with team members and flight crews
  • Flexibility to work varied shifts, including weekends, holidays, and nights
  • Basic mechanical aptitude for operating ground support equipment
  • Ability to pass background checks and comply with airport security regulations
  • Attention to detail and commitment to safety protocols
  • Fluent reading, writing, and speaking of English
  • Must join the Transport Workers Union (TWU) and pay union dues
  • Previous aviation or ground handling experience preferred
  • Familiarity with aircraft types and airport layout preferred
  • Knowledge of airport safety regulations and protocols preferred
  • Experience operating tugs, belt loaders, and forklifts preferred
  • Strong problem-solving skills and ability to remain calm under pressure
  • Basic computer skills for paperwork and scheduling systems
  • Ability to work in varying weather conditions and noisy environments
  • Ability to stand, walk, bend, kneel, stoop, climb stairs, and remain on feet for extended periods
  • Ability to work in confined spaces
  • Clear vision and hearing required

Benefits

Comp & perks
  • DailyPay app for accessing pay in advance
  • On-the-spot awards through the Awardco Platform, including gift cards
  • Multiple medical plan options for full- and part-time employees
  • Travel discounts
  • Pet insurance
  • Discount shopping
  • Wellness programs
  • 401(k) program
  • Internal mobility and transfer opportunities
  • Collective bargaining agreement coverage