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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational capabilities in aircraft handling, including loading and unloading baggage, operating ground support equipment, and ensuring safety protocols. Possesses effective communication skills for coordinating with team members and flight crews while maintaining a commitment to customer service and teamwork.
Highest-signal resume keywords
Aircraft MarshallingGround Support Equipment OperationSafety Protocol ComplianceStrong Communication SkillsAbility to Lift Heavy Cargo
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Aircraft PushbackBaggage HandlingGround Power ConnectionWater Service PerformanceMechanical AptitudeManual DexterityAbility to Work in Confined SpacesAbility to Work in Noisy EnvironmentsBasic Computer SkillsAbility to Multitask
Soft Skills
Strong Problem-Solving SkillsExcellent TeamworkInterpersonal SkillsPositive AttitudeFlexibility
Tools & Technologies
Belt LoadersTugsForkliftsTwo-Way Radios
Certifications & Qualifications
Valid Driver's LicenseHigh School Diploma or GED
Industry Keywords
AviationGround Handling OperationsAirport Safety RegulationsTransport Workers Union (TWU)Cargo Delivery
About the role
Key responsibilities & impact- Marshall aircraft upon arrival and departure
- Load and unload baggage and cargo on and off aircraft
- Safely drive and operate ground support equipment, including belt loaders and tugs
- Pick up and deliver baggage and cargo between the terminal and aircraft
- Connect and remove ground power and ground start units
- Perform water service
- Perform aircraft pushback, wing walking, and related guide man functions
- Maintain a secure work environment
- Support the timely delivery of cargo, luggage, and business-to-customer deliveries while helping ensure on-time flights
- Join the Transport Workers Union (TWU) and pay union dues under the collective bargaining agreement
Requirements
What you’ll need- High school diploma or GED equivalent
- Ability to lift and handle heavy baggage and cargo up to 50 lbs or more
- Valid driver's license maintained throughout employment
- Strong communication skills for coordinating with team members and flight crews
- Flexibility to work varied shifts, including weekends, holidays, and nights
- Basic mechanical aptitude for operating ground support equipment
- Ability to pass background checks and comply with airport security regulations
- Attention to detail and commitment to safety protocols
- Fluent reading, writing, and speaking of English
- Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly and occasionally up to 75 lbs
- Frequent standing, walking, and movement throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity for handling documents, operating computers, and using two-way radios
- Ability to remain on feet for extended periods, up to 8 hours or more
- Clear vision and hearing
- Capacity to work in confined spaces
- Ability to work in noisy environments
- Preferred: Previous experience in aviation or ground handling operations
- Preferred: Familiarity with aircraft types and airport layout
- Preferred: Knowledge of airport safety regulations and protocols
- Preferred: Experience operating ground support equipment such as tugs, belt loaders, and forklifts
- Preferred: Strong problem-solving skills and ability to remain calm under pressure
- Preferred: Excellent teamwork and interpersonal skills
- Preferred: Ability to multitask and prioritize in a fast-paced environment
- Preferred: Basic computer skills for paperwork and scheduling systems
- Preferred: Strong customer service orientation and positive attitude toward passenger interactions
Benefits
Comp & perks- DailyPay app access to pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401k program
- Internal mobility and transfer opportunities
- Union representation through the Transport Workers Union (TWU)