Ramp Services Supervisor

Worldwide Flight Services (WFS)

. Manage, coordinate, and control airport ramp-services activities .

Posted 9/22/2026full-timeDallas Fort Worth • Texas • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing ramp operations, ensuring compliance with FAA and TSA regulations, and maintaining high standards of customer satisfaction and safety. Capable of problem-solving and multitasking in a fast-paced environment while fostering a respectful workplace culture.

Highest-signal resume keywords

Ramp Operations ManagementFAA Regulations KnowledgeTSA ComplianceTeam LeadershipProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ramp OperationsBudgetary ControlAnalytical AbilitiesTechnical Instruction InterpretationReport WritingStaffing CoordinationCustomer Service StandardsSafety and Security ComplianceOperational AuditsMultitasking Under Pressure

Soft Skills

Strong CommunicationTeam ManagementProfessionalismConflict ResolutionAdaptability

Certifications & Qualifications

Valid US Driver's LicenseAirport Badge

Industry Keywords

Ground HandlingAirport Ramp ServicesPassenger Service ExpectationsHigh-Noise EnvironmentFlexible Schedule

About the role

Key responsibilities & impact

Manage, coordinate, and control airport ramp-services activities
Monitor the quantity and quality of work in assigned areas
Direct personnel and oversee staffing requirements
Provide input on hiring, training, coaching, counseling, and termination of subordinates
Ensure compliance with company rules, standards, and contractual agreements
Monitor and enforce budgetary controls and staffing requirements
Communicate with Airport Board officials and customers
Supervise employees to maintain customer satisfaction, safety, security, quality, and employee-relations standards
Maintain compliance with corporate security programs and TSA regulations
Conduct required company audits
Implement and clarify the site-specific security plan and ensure staff have proper ID badges
Promote a respectful and equitable work environment
Address passenger and operational concerns professionally
Coordinate with catering, fueling, maintenance, and other departments
Represent the company in assigned capacities
Report to work regularly and meet job expectations
Apply analytical, mathematical, and problem-solving abilities
Interpret technical instructions and adapt to abstract and concrete challenges

Requirements

What you’ll need

High school diploma or GED required
2–3 years of experience in ramp operations or ground handling
Ability to read, write, speak, and understand English
Strong leadership, communication, problem-solving, and ramp operations knowledge
Ability to work a flexible schedule, including nights, weekends, and holidays
Valid US driver's license required and must be maintained
Ability to hold and maintain an airport badge
Prior leadership or supervisory experience preferred
Strong team management and problem-solving skills
Strong verbal and written skills
Knowledge of FAA, TSA, and airline regulations
Ability to multitask under pressure in a fast-paced environment
Ability to write routine reports and correspondence
Understanding of passenger and airline service expectations
Ability to lift up to 70 lbs.
Ability to work in a high-noise environment
Willingness to work outdoors in various weather conditions

Benefits

Comp & perks

DailyPay access to earned pay
On-the-spot awards through Awardco, including gift cards
Multiple medical plan options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities