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Senior Manager, Technical Product Management
Worldwide Flight Services (WFS). Define and own the technical product strategy and roadmap for systems across the Americas region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical product management, aligning product strategy with business objectives, and leading cross-functional teams. Proficient in vendor management, contract negotiations, and implementing Agile methodologies to drive product success.
Highest-signal resume keywords
Technical Product ManagementVendor ManagementAgile MethodologiesERP Systems ExperiencePeople Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements WritingProduct Roadmap DevelopmentIntegration Strategy OversightPerformance Review ManagementSuccess Criteria Definition
Soft Skills
CoachingMentoringStakeholder EngagementCommunication
Tools & Technologies
Microsoft OfficeExcelOneStreamAdaptive InsightsAnaplan
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceMBA or Advanced Degree Preferred
Industry Keywords
Cargo IndustryAirline IndustryWarehouse ManagementERP SystemsSLA Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Define and own the technical product strategy and roadmap for systems across the Americas region
- Align product strategy with corporate and regional business objectives
- Serve as the primary engagement point for internal customers
- Translate business needs into requirements, user stories, and a prioritized product roadmap
- Lead, coach, and mentor Product Managers, Product Owners, and Agile delivery teams
- Drive alignment between product vision and execution
- Manage software vendors, including contract negotiations, renewals, SLAs, and performance reviews
- Partner with leadership to evaluate, select, and implement technologies
- Oversee integration strategy
- Ensure requirements are understood by developers, quality assurance, and operations
- Provide vision and direction throughout the project lifecycle
- Work with third parties to map integration plans and evaluate technology options
- Research and follow technical and industry trends relevant to the business and operations
- Assess and address technical and vendor risk across the regional product portfolio
- Define success criteria for testing, product acceptance, and go-live readiness
- Facilitate product documentation and governance standards
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Systems, Business, or a related field
- MBA or advanced degree preferred
- Minimum experience in technical product management; the posting does not specify the number of years
- At least 3+ years in a people leadership or director-level role
- Strong track record of shaping business strategy and aligning software teams and senior leadership around product vision at regional or enterprise scale
- Experience with ERP systems such as SAP ECC, R/3, S/4HANA, or Microsoft Dynamics for Finance preferred
- Proficiency with Microsoft Office tools, with advanced expertise in Excel
- Experience with FP&A tools such as OneStream, Adaptive Insights, or Anaplan preferred
- Demonstrated experience with software vendor management, including contract negotiation and vendor performance management
- Experience in the cargo, airline, or warehouse management industry desired
- Experience writing business/functional requirements and implementing Agile methodologies
- Ability to meet physical and working-condition requirements, including regular punctual attendance and working in an office environment
- Applications accepted from all qualified individuals
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical plan options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs offered to all employees
- 401(k) program
- Internal mobility and transfer opportunities