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Supervisor Cargo Services
Worldwide Flight Services (WFS). Coordinate and manage daily flight operations and documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong coordination and communication skills in managing daily flight operations, ensuring compliance with regulatory requirements, and maintaining accurate operational records. Capable of handling high-pressure situations while providing administrative support and effectively communicating with various stakeholders.
Highest-signal resume keywords
Flight Operations CoordinationRegulatory ComplianceOperational Record MaintenanceEffective CommunicationLoadmaster Certification Commitment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Flight Documentation ManagementVEOCI Data CaptureCatering Order ReviewCrew Transportation ConfirmationOperational Reporting
Soft Skills
Stress ManagementIndependent JudgmentPrioritization SkillsEffective Speaking
Certifications & Qualifications
Loadmaster Certification Commitment
Industry Keywords
CBP ComplianceFlight SchedulingGate AssignmentsRamp PositioningHigh-Noise-Level Environment
About the role
Key responsibilities & impact- Coordinate and manage daily flight operations and documentation
- Prepare, review, and maintain flight folders
- Serve as the primary communication point for flight crews, dispatch, ramp, and vendors
- Monitor inbound and outbound flights and update schedules and gate assignments
- Coordinate aircraft parking, gate usage, and ramp positioning
- Communicate ETAs, delays, and operational changes to stakeholders
- Ensure compliance with CBP and regulatory documentation requirements
- Maintain accurate operational records and reporting
- Capture VEOCI data and review files
- Review catering orders
- Review and confirm operating crew transportation
- Provide administrative and office support as needed
Requirements
What you’ll need- Associate's degree (A.A.) or equivalent from a two-year college or technical school; six months to one year of related experience and/or training; or equivalent combination of education and experience
- Must be able to work weekends (Friday, Saturday and Sunday), holidays, and days off
- Ability to handle stress
- Cognitive skills to set priorities and use independent judgment
- Ability to read, write, fluently speak, and understand English
- Ability to lift up to 70 lbs.
- Ability to work in a high-noise-level environment
- Ability to work 12-hour shifts
- Commitment to developing toward Loadmaster certification
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards and more
- Multiple medical insurance options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401(k) program
- Internal mobility and transfer opportunities