E-Commerce Key Account Manager – D2C, Marketplaces

WORX TOOLS

. Build and launch the WORX D2C online store for the German market in collaboration with IT, the e-commerce agency, and logistics partners .

Posted 11/5/2026full-timeCologne • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in e-commerce management, including building and launching online stores, managing revenue and promotions, and analyzing KPIs for data-driven decision-making. Proficient in developing marketing strategies and collaborating with stakeholders to drive growth in the German market.

Highest-signal resume keywords

E-Commerce ManagementKPI AnalysisRevenue Growth StrategiesMarketplace ExperienceBilingual Communication (German and English)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-CommerceOnline SalesData AnalysisPerformance MarketingCRM ManagementMarket AnalysisPromotional PlanningCustomer ForecastingPricing StrategyOrder Management

Soft Skills

Persuasive CommunicationCollaborationSolution-Oriented ApproachSales MindsetStructured Work Style

Tools & Technologies

MS Office

Industry Keywords

D2CMarketplacesE-Commerce PartnersDIYGardeningInnovative Technologies

About the role

Key responsibilities & impact

Build and launch the WORX D2C online store for the German market in collaboration with IT, the e-commerce agency, and logistics partners
Manage revenue, assortment, pricing, and promotions for the D2C store
Increase traffic and conversion through performance marketing, CRM, newsletters, and relevant content
Establish processes for orders, payments, shipping, returns, and customer service
Analyze KPIs such as traffic, conversion rate, average order value, revenue, and profitability, and derive appropriate measures
Take responsibility for and further develop the eBay and OTTO businesses
Identify additional opportunities with other e-commerce partners
Develop promotion plans as well as marketing and promotional budgets
Prepare reliable customer forecasts
Ensure up-to-date and compelling listings, product information, and content on marketplaces
Coordinate pricing and promotions with the Amazon team, Sales, and Marketing to avoid channel conflicts
Monitor market and e-commerce developments, analyze market shares, and identify new growth opportunities

Requirements

What you’ll need

At least 3 years of professional experience in e-commerce or online sales
Ideally, experience building, managing, or further developing an in-house online store
Experience with marketplaces such as eBay or OTTO
Sales mindset, with the ability to grow revenue, identify opportunities, and drive initiatives independently
Hands-on, structured, and solution-oriented approach to work
Confident and persuasive communication skills, with a genuine interest in collaborating with internal and external stakeholders
Excellent written and spoken German and English
Proficiency in MS Office
Strong understanding of KPIs and data-driven decision-making
Completed bachelor's or master's degree, ideally in business, economics, or a comparable field
Interest in WORX products as well as DIY, gardening, and innovative technologies

Benefits

Comp & perks

Permanent employment contract
Hybrid working model with flexible hours, no core working hours, and remote-work options
Free Deutschlandticket for public transportation
Modern, well-equipped office
Free bicycle and car parking
Job bike leasing with a 50% subsidy
50% employer contribution to company pension plans
Employee purchasing program
Additional discounts through the Corporate Benefits program
Structured onboarding with comprehensive training
LinkedIn Learning with numerous courses and learning resources for professional and personal development