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Center of Excellence Manager – Engineering
Wounded Warrior Project. Lead and mentor the Engineering team through guidance, coaching, and development plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in engineering leadership, system architecture, and SDLC methodologies while effectively mentoring teams and managing complex technology initiatives. Proven ability to collaborate with stakeholders and optimize engineering processes to drive continuous improvement.
Highest-signal resume keywords
Engineering LeadershipSystem ArchitectureSDLC MethodologiesStakeholder CollaborationPerformance Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Engineering PrinciplesTechnical DocumentationTroubleshootingProblem-SolvingResource PlanningIntegration TechnologiesPerformance Metrics MonitoringComplex Technology InitiativesDevelopment WorkflowsArchitecture Diagrams
Soft Skills
MentoringCoachingInterpersonal CommunicationDecision-MakingCollaboration
Tools & Technologies
VisioMS ProjectDiagramming ToolsArchitecture Tools
Industry Keywords
Information SystemsComputer ScienceInformation TechnologyFinanceHRSalesforceMarketing TechnologyFundraising Platforms
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Lead and mentor the Engineering team through guidance, coaching, and development plans
- Oversee the quality and timeliness of engineering deliverables
- Establish and maintain standard operating procedures and engineering best practices
- Collaborate with Delivery Managers and business partners to understand technical requirements and optimize engineering processes
- Drive continuous improvement initiatives
- Monitor team performance metrics, resource utilization, and project progress
- Guide translation of business needs into technical requirements, solution architecture, development activities, and technical documentation
- Partner with Delivery Managers and Service Area Directors to assess requirements, tools, and engineering processes
- Collaborate with technical, project, and business teams on change management initiatives
- Keep Delivery Managers and Service Area Directors informed of resource allocations and team performance
- Attend required training and meetings, including orientation, WWP Cares, ASIST Suicide Prevention, leadership, culture/team training, and departmental huddles
- Perform other related duties as assigned
- Travel up to 15%
Requirements
What you’ll need- Bachelor’s degree in information systems, computer science, information technology, or a related field; equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree
- Seven years of progressive experience in engineering or related technical disciplines, with demonstrated leadership responsibilities
- Five years of experience overseeing or contributing to complex technology initiatives using engineering principles, system architecture practices, and SDLC methodologies
- Three years of experience collaborating with stakeholders across Finance, HR, Salesforce, Marketing Technology, or fundraising platforms
- Three years of staff management experience, including performance development, resource planning, and oversight of engineering deliverables
- Proven ability to mentor, coach, and develop engineering teammates
- Strong understanding of system architecture, engineering principles, SDLC methodologies (Agile, Waterfall, Iterative), and modern integration technologies
- Experience overseeing engineering documentation standards, including technical specifications, architecture diagrams, and development workflows
- Ability to manage multiple engineering initiatives and priorities in a fast-paced, dynamic environment
- Excellent troubleshooting, problem-solving, and technical decision-making skills
- Broad knowledge of custom-built and vendor-supported applications, including Finance, HR, Salesforce, and fundraising solutions
- Strong verbal, written, and interpersonal communication skills
- Advanced proficiency with Visio, Word, and other diagramming/architecture tools; working knowledge of MS Project or similar tools
- Unequivocal commitment to high standards of personal and business ethics and conduct
- Mission-driven, guided by core values, and a pleasure to work with
Benefits
Comp & perks- A flexible hybrid work schedule (three days in the office, two days’ work from home)
- Full medical, dental, and vision coverage for both teammates and family members
- Competitive pay and performance incentives
- Fun, mission-focused, and collaborative team environment
- Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and Employee Assistance Program
- 401(k)-retirement plan
- Competitive PTO package
- Sick Leave
- Family Care Leave
- Paid Holidays
- Birthday Holiday
- Education Assistance
- Teammate Wellness Program
- Bereavement Leave