Patient Care Navigator

WovenX Health

. Provide exceptional customer service to patients through phone, chat, and other virtual communication channels .

Posted 9/17/2026full-timeRemote • United StatesJuniorMid-Level💰 $48,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer service in healthcare settings, with strong skills in navigating electronic medical records (EMRs) and maintaining compliance with healthcare privacy regulations. Capable of managing multiple responsibilities in a fast-paced environment while ensuring accurate documentation and effective communication with patients and providers.

Highest-signal resume keywords

Active Medical Assistant CertificationTwo Years Experience in Patient-Facing RoleExceptional Customer Service SkillsExperience with Electronic Medical Records (EMRs)Strong Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electronic Medical Records (EMRs)Insurance VerificationChart ReconciliationRecords RetrievalDocumentation AccuracyTechnology TroubleshootingWorkflow ImprovementPatient Privacy ComplianceMulti-TaskingFast-Paced Environment Adaptability

Soft Skills

Verbal CommunicationInterpersonal SkillsWritten CommunicationAttention to DetailSelf-Sufficiency

Tools & Technologies

Healthcare PlatformsInsurance PortalsVirtual Communication ChannelsPatient Communication SystemsHigh-Speed Internet Connection

Certifications & Qualifications

Active Medical Assistant Certification

Industry Keywords

Patient ServiceHealthcare ComplianceClinical Administrative TasksPatient PrivacyTechnology Navigation

About the role

Key responsibilities & impact

Provide exceptional customer service to patients through phone, chat, and other virtual communication channels
Assist patients with registration, questions, technology-related issues, and accessing healthcare services
Communicate professionally and compassionately with patients, clinic staff, and healthcare providers
Work efficiently across multiple EMRs, healthcare platforms, insurance portals, and other technology systems
Accurately document patient information and interactions within appropriate systems
Assist with insurance verification, chart reconciliation, records retrieval, and other clinical administrative tasks
Support providers and clinic partners with patient- and visit-related needs
Maintain accuracy while working in a fast-paced, multi-tasking environment
Follow established workflows, policies, and procedures while recognizing opportunities to improve processes
Protect patient privacy and maintain compliance with applicable healthcare privacy and security requirements
Work Tuesday–Saturday, 10:00 AM–7:00 PM Pacific Time

Requirements

What you’ll need

Active medical assistant certification from a nationally recognized and accredited program preferred
Two or more years of experience in a patient-facing or customer service role, preferably in healthcare
Exceptional customer service, verbal communication, and interpersonal skills
Excellent written communication skills with high attention to spelling and grammar
Extremely comfortable communicating with patients by phone
Strong technology skills and the ability to quickly learn and navigate multiple systems simultaneously
Experience working with multiple electronic medical records (EMRs)
Self-sufficient and able to work independently
Strong problem-solving skills and the ability to take initiative without constant direction
Comfortable troubleshooting routine technology and workflow issues independently and escalate more complex issues appropriately
Ability to prioritize and manage multiple responsibilities in a fast-paced environment
Reliable, high-speed internet connection capable of supporting multiple healthcare platforms and applications simultaneously
Suitable, private workspace allowing confidential patient communication
Ability to remain consistently available and connected throughout scheduled working hours
Reliable plan for maintaining connectivity during unexpected internet or power interruption

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account WovenX Health Website LinkedIn All Job Openings 11 - 50 employees Founded 2020 🏥 Healthcare ☁️ SaaS 🤖 Artificial Intelligence 💰 $610k Seed on 2022-06 Healthcare
SaaS
Artificial Intelligence WovenX Health is a healthcare technology company that provides an integrated specialty-care access platform combining APP-led, MD-supervised virtual visits, AI-guided intake workflows, and analytics to help health systems and specialty practices accelerate access to gastroenterology, hepatology, and urology care. Their SaaS platform integrates directly with EMRs with zero IT lift, offering on-demand virtual care, fast-track colonoscopy routing, and capacity/utilization insights to reduce wait times and improve procedural throughput and patient experience. Patient Care Navigator Job not on LinkedIn 🔥 5 minutes ago 🇺🇸 United States – Remote 💵 $48k - $50k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Patient Care 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide exceptional customer service to patients through phone, chat, and other virtual communication channels
Assist patients with registration, questions, technology-related issues, and accessing healthcare services
Communicate professionally and compassionately with patients, clinic staff, and healthcare providers
Work efficiently across multiple EMRs, healthcare platforms, insurance portals, and other technology systems
Accurately document patient information and interactions within appropriate systems
Assist with insurance verification, chart reconciliation, records retrieval, and other clinical administrative tasks
Support providers and clinic partners with patient- and visit-related needs
Maintain accuracy while working in a fast-paced, multi-tasking environment
Follow established workflows, policies, and procedures while recognizing opportunities to improve processes
Protect patient privacy and maintain compliance with applicable healthcare privacy and security requirements
Work Tuesday–Saturday, 10:00 AM–7:00 PM Pacific Time 🎯 Requirements
Active medical assistant certification from a nationally recognized and accredited program preferred
Two or more years of experience in a patient-facing or customer service role, preferably in healthcare
Exceptional customer service, verbal communication, and interpersonal skills
Excellent written communication skills with high attention to spelling and grammar
Extremely comfortable communicating with patients by phone
Strong technology skills and the ability to quickly learn and navigate multiple systems simultaneously
Experience working with multiple electronic medical records (EMRs)
Self-sufficient and able to work independently
Strong problem-solving skills and the ability to take initiative without constant direction
Comfortable troubleshooting routine technology and workflow issues independently and escalate more complex issues appropriately
Ability to prioritize and manage multiple responsibilities in a fast-paced environment
Reliable, high-speed internet connection capable of supporting multiple healthcare platforms and applications simultaneously
Suitable, private workspace allowing confidential patient communication
Ability to remain consistently available and connected throughout scheduled working hours
Reliable plan for maintaining connectivity during unexpected internet or power interruption Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Patient Care Advocate 🔥 5 hours ago AffirmedRx, a Public Benefit Corporation 11 - 50 🏥 Healthcare ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Patient Care Advocate guiding Minnesota members through pharmacy benefits, prior authorization, appeals, and financial assistance. Supporting AffirmedRx’s mission to improve healthcare outcomes through transparent pharmacy benefit management. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Patient Care Patient Care Advocate 🕒 September 9 Centene Corporation 10,000+ employees 🛡️ Insurance 💼 Consulting 🏥 Healthcare Website LinkedIn All Job Openings Patient Care Advocate helping Centene managed-care members close preventive-care gaps in Eastern Tennessee. Educating providers on HEDIS measures, coordinating appointments, transportation, and member outreach. 🇺🇸 United States – Remote 💵 $27 - $48 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Patient Care Recurring Patient Care Representative 🕒 September 8 Aveanna Healthcare 10,000+ employees 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Patient Account Representative processing recurring services for Aveanna Healthcare’s homecare patients. Ensuring compliant, timely order fulfillment and resolving patient concerns remotely. 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Patient Care 🚫👨‍🎓 No degree required Patient Care Navigator 🕒 September 3 Medcor 1001 - 5000 🏗️ Construction 🍽️ Food & Beverage 📦 Logistics Website LinkedIn All Job Openings Patient Care Navigator processing workplace injury calls for Medcor’s telehealth triage services. Documenting incidents, routing triage calls, and supporting injured workers remotely. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Patient Care Patient Care Assistant I 🕒 August 21 Navitus Health Solutions 1001 - 5000 💼 Consulting 🛡️ Insurance 🏥 Healthcare Website LinkedIn All Job Openings Patient Care Assistant supporting specialty pharmacy medication fulfillment for Lumicera Health Services. Handling patient calls, refill compliance, and prescription information. 🇺🇸 United States – Remote 💵 $20 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Patient Care 🚫👨‍🎓 No degree required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs