Commercial Lines Account Manager

Wraith, Scarlett & Randolph Insurance Services

. Build and maintain strong client relationships as the primary point of contact for assigned accounts .

Posted 9/18/2026full-timeSacramento • California • United StatesMid-LevelSenior💰 $33 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial insurance accounts, including quoting, binding, servicing, and renewals, while maintaining strong client relationships and ensuring compliance with industry standards. Proficient in identifying coverage needs and gaps, providing guidance, and supporting team development.

Highest-signal resume keywords

California Property & Casualty Insurance LicenseCommercial Insurance ExperienceAccount ManagementClaims CoordinationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

QuotingBindingServicingRenewalsClaims ManagementAccount MaintenanceCoverage ReviewDocumentation ManagementPolicy UpdatesClient Communication

Soft Skills

Client Relationship ManagementTeam SupportTraining and OnboardingProblem SolvingCollaboration

Tools & Technologies

Agency Management System

Certifications & Qualifications

California Property & Casualty Insurance LicenseInsurance Designation(s)

Industry Keywords

Commercial InsuranceCoverage OptionsCarrier GuidelinesMarket ChangesClient Retention

About the role

Key responsibilities & impact

Build and maintain strong client relationships as the primary point of contact for assigned accounts
Respond to client needs, provide guidance, and ensure a high level of service
Manage renewals by reviewing coverage, preparing renewal information, working with carriers, and completing policy updates on time
Support client retention and growth by identifying coverage needs and assisting Producers with new business opportunities
Review accounts for coverage gaps and collaborate with Producers on recommendations
Report all new claims and manage ongoing claims as needed
Maintain accurate account documentation, including notes, policy changes, and client communications
Follow agency workflows and procedures to ensure consistency, compliance, and quality
Stay current on industry knowledge, coverage options, carrier guidelines, and market changes
Provide guidance and support to junior team members
Assist with training and onboarding new team members
Support the team during high-volume periods or absences
Participate in special projects and other assigned duties
Manage Select Business Unit accounts, including timely quoting, binding, and servicing
Write new business referred by Producers, complete applications, secure quotes, and coordinate with carriers to finalize coverage

Requirements

What you’ll need

High school diploma or equivalent required
Maintain a current California Property & Casualty Insurance License in good standing
Insurance designation(s) preferred
Minimum of 4 years of commercial insurance experience, including account management responsibilities, or equivalent combination of knowledge, education, and experience
Strong attention to detail
Regular attendance
Ability to manage commercial insurance accounts, including quoting, binding, servicing, renewals, claims coordination, and account maintenance
Ability to review coverage needs and identify coverage gaps or concerns
Ability to maintain accurate account documentation in the agency management system
Knowledge of coverage options, carrier guidelines, and market changes

Benefits

Comp & perks

Equal Opportunity Employer committed to a respectful workplace where everyone has the opportunity to succeed