Account Development Manager, EMEA

Wrike

. Establish relationships and engage with clients to find new opportunities to expand the Wrike product .

Posted 9/22/2026full-timeRemote • EstoniaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS sales processes and methodologies, with a strong focus on customer engagement and relationship building. Proficient in using Salesforce.com for lead processing and opportunity management while effectively communicating complex ideas to clients.

Highest-signal resume keywords

SaaS Sales ProcessesSalesforce.comCustomer EngagementVerbal and Written CommunicationProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementContract GenerationLead ProcessingOpportunity ManagementCustomer Onboarding

Soft Skills

Critical ThinkingCuriosityCoachabilityAdaptabilityCommunication

Industry Keywords

Customer SuccessCustomer SupportAccount ManagementOutbound SalesBest Practices

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Establish relationships and engage with clients to find new opportunities to expand the Wrike product
Get customers onboarded, help them be more productive with Wrike, and answer their questions
Understand customers' goals, offer tailored advice on best practices, and deliver Wrike value
Proactively reach out to customers and share expertise on efficient product use
Actively prospect into existing accounts via outbound calls
Manage assigned accounts, inbound requests, trials, and leads
Manage the full sales cycle, including contract generation and closing deliverables
Learn and apply proven SaaS sales processes and methodologies
Work with territory teams and leaders to strategize big deals
Use Salesforce.com for lead processing and opportunity management
Prioritize opportunities and apply appropriate resources
Share best practices via email and phone calls, with approximately 80% of work time spent on customer calls
Maximize customer lifetime by helping customers unlock product value
Collaborate with Professional Services consultants, Sales Engineers, Renewal Team, and Marketing

Requirements

What you’ll need

Fluency in English
1+ years of work experience in a customer facing role (Sales, Customer success, Customer Support, etc)
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
A keen business sense to discover and understand customer business objectives and pain points
Having a problem solver mentality, being a critical thinker and generally curious
A passion for learning and improving every day, motivated to excel
Openness to receiving feedback, being coachable

Benefits

Comp & perks

28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space