Account Manager

WSGR

. Build and maintain strong relationships with partners, acting as their primary point of contact for billing and finance-related matters .

Posted 9/18/2026full-timePalo Alto • California • United StatesMid-LevelSenior💰 $102,000 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing high-value client relationships and financial processes, with a strong focus on billing, collections, and compliance within a law firm environment. Proficient in financial analysis and utilizing legal finance software to enhance client satisfaction and operational efficiency.

Highest-signal resume keywords

Client Relationship ManagementBilling and CollectionsFinancial AnalysisAderant Software ExperienceExcel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing StructuresFinancial PoliciesComplex Financial AnalysisAutomated Law Firm FinanceCollections Software Systems

Soft Skills

Problem-SolvingAnalytical SkillsNegotiation SkillsWritten CommunicationVerbal Communication

Tools & Technologies

AderantExcelWordDashboardsReporting Tools

Industry Keywords

Law Firm EconomicsClient SatisfactionFinancial ComplianceReceivables TrackingFast-Paced Environment

About the role

Key responsibilities & impact

Build and maintain strong relationships with partners, acting as their primary point of contact for billing and finance-related matters
Manage the inventory of a portfolio of high-value clients, ensuring compliance with the financial policies of the firm and processes of the finance department
Understand billing structures, commercial terms, fee arrangements, client requirements, and law firm economics to advise and support assigned partners
Oversee accurate and timely billing, track receivables, and proactively resolve any issues related to prompt payment
Use dashboards and reporting tools to analyze client inventory and financial performance, and to identify trends and develop recommendations to improve outcomes
Anticipate and address client concerns or disputes, demonstrating resourcefulness and professionalism in resolving challenges
Exhibit excellent written and verbal communication to articulate complex financial concepts in a clear and professional manner
Demonstrate a commitment to client satisfaction and proactive approach to enhancing client experience
Handle completing priorities in a fast-paced environment with professionalism and composure

Requirements

What you’ll need

Bachelor’s degree preferred
Minimum of 4 years of experience in high volume/dollar, automated, law firm finance role, including billing and collections
Knowledge and understanding of financial policies and procedures and use of both accounting and collections software systems
Ability to perform complex financial analysis
Ability to interact with all levels of personnel and interact and function as part of a team
Ability to meet strict deadlines and handle multiple competing priorities simultaneously
Strong problem-solving abilities
Strong analytical and negotiations skills
Excellent verbal and written communication skills
Must be client service focused
Experience with Aderant or other legal finance software required
Proficient in Excel and Word

Benefits

Comp & perks

Discretionary year-end merit bonus based on performance
Highly competitive salary and benefits package