Employee Experience Analyst

WTW

. Collaborate on cross-functional teams to plan, organize and deliver client engagements .

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $73,000 - $74,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in communication and change management, with a strong ability to analyze data and translate insights into audience-specific recommendations. Proficient in applying responsible AI practices and managing projects effectively within defined workstreams.

Highest-signal resume keywords

Communication SkillsChange ManagementProject ManagementAI LiteracyData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementChange ManagementAgile PrinciplesDesign ThinkingAI LiteracyPrompt DesignSource-Grounded ResearchFact ValidationBias Awareness

Soft Skills

Interpersonal SkillsProblem-SolvingCreativityTeamworkJudgment

Tools & Technologies

Digital ToolsAI ToolsCommunication PlatformsSocial Media

Industry Keywords

Total RewardsEmployee ExperienceWorkforce TransformationClient EngagementsWellbeingOrganizational Transformation

About the role

Key responsibilities & impact

Collaborate on cross-functional teams to plan, organize and deliver client engagements
Support employee experience, Total Rewards communications, organization transformation, workforce transformation and AI-enabled work, wellbeing, benefits and culture engagements
Help keep engagements on time, on budget and within scope
Use AI and digital tools to accelerate research, analysis, drafting and production
Verify accuracy, sources, confidentiality, bias, accessibility, tone and client suitability
Partner with senior colleagues to design, present and implement communication and change strategies
Translate data and insights into accurate, clear and audience-specific deliverables
Test digital and AI-enabled experiences and translate usability and accessibility findings into improvements
Coordinate stakeholders and projects by tracking decisions, actions, risks, dependencies, timelines and communications
Conduct interviews and synthesize qualitative and quantitative findings into insights and recommendations
Prepare for and participate in client meetings, present selected work and facilitate portions of discussions
Create reusable prompts, context, examples and workflow instructions
Apply responsible AI practices and escalate uncertainty or risk
Support business development and intellectual capital by drafting statements of work, project plans and budgets
Contribute to new tools and approaches

Requirements

What you’ll need

Knowledge of communication, change management, marketing, digital and social media trends and their application to client solutions
Professional presence and strong written, web and oral communication skills
Creativity and technical aptitude
Ability to manage priorities and own defined workstreams
Ability to exercise judgement within guardrails and seek guidance when requirements or risks are unclear
Strong problem-solving, project management, analytical, interpersonal and teamwork skills
Ability to analyze data, test assumptions, distinguish evidence from inference and translate insights into audience-specific recommendations
Understanding of agile principles and design thinking
Practical AI literacy, including prompt and context design, source-grounded research, iterative testing, fact and citation validation, bias awareness and responsible use of approved tools
Availability to travel as needed
Able to work legally in the United States indefinitely without visa sponsorship
Progress towards a Bachelor’s degree in liberal arts, communications, journalism, business, or a related field
Minimum overall GPA of 3.0
Graduation between May 2026 and June 2027

Benefits

Comp & perks

Annual short-term incentive bonus
Medical insurance including prescription coverage
Dental insurance
Vision insurance
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident insurance
Group Critical Illness insurance
Life Insurance
AD&D insurance
Group Legal insurance
Identity Theft Protection
Wellbeing Program
Work/Life Resources including Employee Assistance Program
Paid Holidays
Annual Paid Time Off
Short-Term Disability
Long-Term Disability
Bereavement, FMLA, ADA, Jury Duty, Military Leave, Parental and Adoption Leave
Paid Time Off (Washington State only)
Contributory Pension Plan
401(k) Savings Plan