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Brand Manager
WTWH Media LLC. Own the overall strategy and operating model for the HealthLeaders Exchange platform .
About the role
Key responsibilities & impact- Own the overall strategy and operating model for the HealthLeaders Exchange platform
- Create a seamless experience between live Exchanges and The Exchange Network
- Shape Exchange formats, executive themes, programming, and member experiences
- Develop a year-round engagement strategy for The Exchange Network
- Build and retain a highly engaged community of healthcare C-suite and senior executives
- Partner with recruitment, audience, editorial, and marketing teams to grow qualified membership
- Monitor recruitment performance and increase repeat Exchange attendance and member retention
- Convert Exchange attendees into active The Exchange Network participants
- Develop executive discussions, questions, insights, and community activity throughout the year
- Partner with editorial leadership and Exchange members to develop relevant programming
- Translate member feedback, advisory board input, research, and market trends into agenda recommendations
- Own the overall member journey across in-person and digital communities
- Coordinate editorial, events, recruitment, audience development, marketing, sales, operations, and leadership teams
- Lead cross-functional Exchange planning and establish responsibilities, timelines, and handoffs
- Use performance data to recommend improvements and identify execution gaps
- Partner with sales to create sponsor value while protecting member experience
- Improve sponsor onboarding, sponsor/member interactions, satisfaction, renewals, and repeat participation
Requirements
What you’ll need- 5+ years of experience in executive communities, events, B2B media, product management, audience development, or a related field
- Experience managing communities that combine in-person and digital engagement
- Strong project and program management skills
- Experience working with senior executives
- Ability to lead across multiple teams without direct authority
- Strong understanding of member engagement, retention, and community building
- Comfort using data and KPIs to drive decisions
- Excellent communication and organizational skills
- Ability to balance strategic thinking with hands-on execution
- Preferred experience in healthcare industry, media, events, or information services
- Preferred experience with executive or membership communities, C-suite audience development, online professional communities, advisory boards or executive councils, sponsored programs and sales organizations, and NPS, engagement, retention, and community analytics
Benefits
Comp & perks- Competitive salary plus performance-based incentives
- Premium medical, dental, vision, and other health plans — you choose what fits your needs
- Fully vested 401(k) match
- Generous paid time off, including vacation, sick time, floating holidays, bereavement, and 12 office holidays
- Flexible working hours
- Supportive work/life balance and paid parental leave
- Remote work environment
- Collaborative, dedicated, and fast-moving team culture
- Opportunity to build relationships with senior executives across the healthcare industry
- Career development within a growing B2B media, events, data, and marketing organization