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Sponsor Relations Coordinator – Events
WTWH Media LLC. Serve as primary relationship owner and day-to-day contact for sponsors and exhibitors from contract signature through post-event wrap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing sponsor and exhibitor relationships throughout the event lifecycle, including onboarding, communication, and issue resolution. Proficient in utilizing event management software and tools to enhance operational efficiency and ensure successful event execution.
Highest-signal resume keywords
Cvent ExperienceEvent Management Software ProficiencyCustomer Service SkillsProject ManagementAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event ManagementSponsorship CoordinationLead Retrieval TrainingExhibitor Portal ManagementFloor Plan Software UsageContract ManagementDeadline TrackingIssue ResolutionCommunication StrategyOn-Site Event Execution
Soft Skills
Problem SolvingAbility to Work Under PressureOrganizational SkillsTeam CollaborationProcedure Creation
Tools & Technologies
Microsoft OfficeCventEvent AppsExhibitor PortalsMeeting-Scheduling Tools
Industry Keywords
Sponsorship ManagementEvent PlanningClient RelationsHospitalityMarketing Coordination
About the role
Key responsibilities & impact- Serve as primary relationship owner and day-to-day contact for sponsors and exhibitors from contract signature through post-event wrap
- Own and manage the sponsor issue queue, including triage, response expectations, resolution tracking, and written follow-up
- Onboard new sponsors and exhibitors through a structured process
- Build sponsorship toolkits in the Cvent exhibitor portal
- Train sponsor teams on lead retrieval, event apps, exhibitor portals, and meeting-scheduling tools
- Create and execute sponsor and exhibitor communications across pre-event, on-site, and post-event phases
- Conduct pre-event kickoff calls to confirm deliverables, deadlines, and success criteria
- Maintain the master sponsorship planner covering contract terms, finance status, and fulfillment
- Collect and track contracted deliverables against deadlines
- Coordinate sponsor-facing promotion with marketing
- Coordinate physical fulfillment with marketing and operations
- Create and manage exhibit floor plans and booth assignments using floor plan software
- Track sponsorship inventory and flag under-performing assets
- Run scheduled sponsor check-ins during events and resolve issues with operations, AV, and registration
- Partner with portfolio leaders to execute the on-site rebooking process
Requirements
What you’ll need- Bachelor’s degree in hospitality, communication or related field
- 3+ years relevant events experience in a client/customer facing role
- Experience with CVENT or other event management software
- High-level proficiency with Microsoft Office applications
- Ability to lead multiple concurrent projects, solve problems, and consistently meet deadlines with minimal supervision
- Excellent customer service skills
- Ability to work effectively in a high-pressure environment
- Superior attention to detail
- Ability to create procedures
- Desire for accuracy in job performance
- Frequent travel, up to twice per month February through November, typically three to four days at a time, including extended on-site days
Benefits
Comp & perks- Competitive salary
- Premium medical, dental, vision and other health plans – you choose what fits your needs
- Full vested 401(k) match
- Generous paid time off, including vacation, sick, float, bereavement, 12 office holidays
- Flexible working hours
- Supportive work/life balance
- Paid parental leave
- Dynamic, dedicated, fun and hard-working environment
- Collaborative work environment in a growing market
- Consistently ranked as a Top Workplace
- Included on the Forbes 5000 Fastest Growing Companies for 5+ years