Account Manager

Wunderkind

. Manage and grow a high-volume portfolio of SMB clients .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-volume client portfolios, focusing on retention, renewals, and expansion opportunities. Proficient in leveraging CRM tools like Salesforce to drive client success and collaboration across teams.

Highest-signal resume keywords

Account ManagementClient Relationship ManagementRenewal StrategySalesforce ProficiencyDigital Marketing Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client RetentionRevenue GrowthForecastingOpportunity ManagementNegotiation Skills

Soft Skills

Relationship BuildingCommunication SkillsProblem-Solving SkillsOrganizational SkillsCross-Functional Collaboration

Tools & Technologies

SalesforceAI Tooling

Industry Keywords

SaaSMarketing TechnologyBusiness DevelopmentCustomer SuccessConsumer Brands

About the role

Key responsibilities & impact

Manage and grow a high-volume portfolio of SMB clients
Own client relationships with a focus on retention, renewals, and expansion
Develop understanding of client business priorities and identify opportunities to deepen partnerships
Own renewal strategy, outcomes, forecasts, risk identification, and action plans
Build trusted relationships with key client stakeholders
Lead renewal conversations while balancing client needs with commercial objectives
Identify, develop, forecast, and close expansion opportunities
Serve as key relationship owner throughout the client lifecycle
Communicate Wunderkind’s platform value and capabilities
Navigate conversations about risks, renewals, expectations, and commercial terms
Maintain accurate account, opportunity, renewal, pipeline, and forecasting data in Salesforce
Collaborate with Customer Success, Portfolio Directors, Professional Services, Product, and other cross-functional teams
Leverage processes, tools, data, automation, and AI to manage the portfolio efficiently

Requirements

What you’ll need

3–5 years of experience in a client-facing Account Management, Business Development, Customer Success, or similar commercial role, preferably within SaaS, marketing technology, or a related environment
Demonstrated experience managing renewals, expansion opportunities, or a revenue-generating book of business with success against retention and growth targets
Strong relationship-building, communication, negotiation, and consultative skills
Experience managing a portfolio or book of business with multiple simultaneous renewals, opportunities, and competing priorities
Strong business judgment and problem-solving skills
Experience with digital marketing, marketing technology, or consumer brands
Experience using Salesforce or a similar CRM to manage accounts, opportunities, pipeline, and forecasting
Excellent organizational skills and ability to prioritize effectively in a fast-paced environment
Strong cross-functional collaboration skills and ability to drive outcomes through teams not directly managed
Bachelor's degree in Business, Marketing, or a related field preferred
Ability to understand client objectives and identify opportunities to drive additional value
Ability to use AI tooling effectively while validating outputs and exercising sound judgment

Benefits

Comp & perks

Variable compensation in addition to base salary