Head of Client Partnerships

Wunderkind

. Own client relationships after the sale .

Posted 11/2/2026full-timeRemote • United StatesLead💰 $215,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing client relationships, leading teams, and driving renewals and expansions in martech and digital advertising. Proven ability to collaborate with C-suite executives and deliver tailored solutions that meet client needs.

Highest-signal resume keywords

Client Relationship ManagementTeam LeadershipRenewals And ExpansionMartech And Digital Advertising ExpertiseForecasting And Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota-Carrying Sales ExperienceSolution SellingNegotiation SkillsAccount PlanningPerformance MarketingECommerce StrategyClient Results AnalysisSoftware And Services Sales

Soft Skills

Coaching And MentoringCollaborationProblem-SolvingCommunication

Tools & Technologies

Email Marketing ProgramsSMS Marketing ProgramsOnsite Marketing ProgramsESP (Email Service Provider)CDP (Customer Data Platform)

Industry Keywords

RetailDigital AdvertisingClient-Facing RolesC-Suite EngagementStrategic Accounts

About the role

Key responsibilities & impact

Own client relationships after the sale
Lead a team of six Client Partners covering the US book of business
Own renewals and expansion across the entire book of business
Understand client businesses and map products and services to their needs
Serve as executive sponsor for largest accounts and trusted partner to C-suite and senior marketing and eCommerce leaders
Report to the executive leading account and services teams
Work with the CEO, CFO, Sales, Product, Partnerships, and Customer Success
Own and report weekly renewal and expansion forecasts to the executive team
Hire, coach, and hold Client Partners accountable to targets
Front-end senior client relationships and support renewals and expansions
Coach the team on solutioning using product and services
Maintain account plans, allocate team resources, and escalate account risks
Collaborate with Customer Success, Professional Services, RevOps, Finance, Product, and Sales
Handle troubled client relationships and determine appropriate escalations
Meet decision makers at Strategic and Enterprise accounts within the first 90 days
Ensure first-year renewal and expansion targets, trusted forecasts, account plans, and named decision-maker relationships

Requirements

What you’ll need

10+ years in client-facing roles in martech, performance marketing, or digital advertising, with retail and eCommerce clients
Several years leading a quota-carrying team that owned renewals and expansion, with a record of hitting targets and growing the inherited book
Relationships with marketing and eCommerce decision makers at brands and retailers, with peer-level standing
Experience selling or leading teams that sold a combination of software and services; experience scoping, pricing, and defending services in negotiations
Ability to read client results, understand the business, and propose a solution
Fluency in email, SMS, and onsite marketing programs and the ESP and CDP landscape
Comfortable owning a forecast and defending it to a CFO