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Employee Relations Investigator – Talent and Culture
WVU Online. Investigate complaints involving discrimination, harassment, retaliation, sexual misconduct, general misconduct, and other policy violations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting impartial investigations related to discrimination, harassment, and misconduct, while maintaining confidentiality and exercising sound judgment. Proficient in developing investigative strategies, conducting interviews, and preparing thorough reports in compliance with legal and policy frameworks.
Highest-signal resume keywords
Master's Degree In Human ResourcesInvestigative Interviewing TechniquesKnowledge Of Legal And Policy FrameworksStrong Written And Verbal Communication SkillsCase Management And Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Conducting InvestigationsEvidence ReviewDocumentationReport PreparationImpartial InvestigationsMediationCase-Specific Investigative StrategiesTitle IX Hearing PreparationMaintaining ConfidentialityApplying Relevant Policies
Soft Skills
Establishing RapportResponding Calmly In Difficult SituationsInteracting Effectively With Diverse BackgroundsMaintaining ProfessionalismManaging Competing Priorities
Tools & Technologies
Word Processing SoftwareDocumentation SoftwareRecordkeeping SystemsEmailScheduling Tools
Industry Keywords
DiscriminationHarassmentRetaliationSexual MisconductCode Of ConductEmployee RelationsUniversity PolicyComplianceInvestigative ProceduresConfidentiality
About the role
Key responsibilities & impact- Investigate complaints involving discrimination, harassment, retaliation, sexual misconduct, general misconduct, and other policy violations
- Conduct impartial, comprehensive investigations in accordance with established procedures and University and federal requirements
- Develop case-specific investigative strategies, including identifying issues, evidence, and witnesses
- Conduct interviews with complainants, respondents, witnesses, and other relevant parties
- Navigate and investigate Code of Conduct complaints
- Informally resolve matters and assist leaders when appropriate
- Serve as a mediator in Code of Conduct matters to resolve workplace disputes
- Collect, review, and document relevant evidence while maintaining objectivity
- Provide case status and procedural updates to involved parties and leaders
- Prepare accurate, thorough, and organized investigative reports
- Maintain investigative files with discretion and confidentiality
- Coordinate with the Office of Compliance and Prevention Education, Office of Student Rights and Responsibilities, Office of the General Counsel, Employee Relations, and other relevant offices
- Assist with Title IX hearing preparation and present case information clearly and objectively when required
- Conduct investigations on regional campuses and within the statewide extension system as needed
- Maintain professional development on best practices, policy updates, and legal or procedural requirements
- Perform other related investigative and conduct-related duties as assigned
Requirements
What you’ll need- A master’s degree in human resources, social work, education, criminal justice, or a related field
- A minimum of two (2) years of experience conducting investigations, including interviews, evidence review, documentation, and written findings; or related/equivalent experience managing complex employee relations matters
- All qualifications must be met by the time of employment
- Ability to establish rapport and create a professional, supportive environment during sensitive interviews
- Ability to respond calmly and appropriately in difficult, emotional, or potentially volatile circumstances
- Ability to conduct impartial investigations and apply effective investigative interviewing techniques
- Knowledge of legal and policy frameworks governing discrimination, harassment, retaliation, sexual misconduct, employee conduct, and related University policy matters
- Ability to apply relevant policies, procedures, and standards appropriately
- Strong written and verbal communication skills
- Ability to communicate professionally with complainants, respondents, witnesses, advisors, supervisors, and campus partners
- Ability to manage multiple cases and competing priorities while maintaining organization, accuracy, and timeliness
- Ability to maintain confidentiality and exercise sound judgment with sensitive information
- Ability to work effectively with individuals involved in personal, disputed, or emotionally charged matters
- Demonstrated ability to interact effectively with individuals from diverse backgrounds
- Proficiency with personal computers and software for word processing, documentation, recordkeeping, email, and scheduling
- Ability to maintain a regular work schedule with occasional flexibility
- Ability to travel to regional campuses and other University locations as needed
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 24 annual leave (vacation) days per year
- 18 sick days per year
- Health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs
- Work-life balance
- Supportive, collaborative atmosphere