Employee Relations Investigator – Talent and Culture

WVU Online

. Investigate complaints involving discrimination, harassment, retaliation, sexual misconduct, general misconduct, and other policy violations .

Posted 9/25/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting impartial investigations related to discrimination, harassment, and misconduct, while applying effective interviewing techniques and maintaining confidentiality. Proficient in preparing detailed investigative reports and managing multiple cases with strong organizational skills.

Highest-signal resume keywords

Impartial InvestigationsInvestigative Interviewing TechniquesCase DocumentationKnowledge of Legal FrameworksStrong Written and Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative StrategiesEvidence ReviewCase ManagementReport PreparationConflict Resolution

Soft Skills

Interpersonal SkillsEmotional IntelligenceJudgmentOrganizationProfessionalism

Tools & Technologies

Word Processing SoftwareDocumentation ToolsRecordkeeping SystemsEmail PlatformsScheduling Software

Industry Keywords

DiscriminationHarassmentRetaliationSexual MisconductCode of Conduct

About the role

Key responsibilities & impact

Investigate complaints involving discrimination, harassment, retaliation, sexual misconduct, general misconduct, and other policy violations
Conduct impartial, comprehensive investigations in accordance with established procedures, University requirements, and federal requirements
Develop case-specific investigative strategies, including identification of issues, evidence, and witnesses
Conduct interviews with complainants, respondents, witnesses, and other relevant parties using professional investigative interviewing techniques
Navigate Code of Conduct complaints and work toward informal resolution when appropriate
Assist leaders with addressing workplace situations
Serve as a mediator in Code of Conduct matters to resolve workplace disputes
Collect, review, and document relevant evidence while maintaining objectivity and following all leads
Provide case status and procedural updates to relevant parties
Prepare accurate, thorough, and well-organized investigative reports for review by designated decision-makers
Maintain investigative files with discretion, confidentiality, and sound judgment
Coordinate with the Office of Compliance and Prevention Education, Office of Student Rights and Responsibilities, Office of the General Counsel, Employee Relations, and other relevant offices
Assist with Title IX hearing preparation and present case information clearly and objectively when required
Conduct investigations on regional campuses and within the statewide extension system as needed
Maintain ongoing professional development on best practices, policy updates, and applicable legal or procedural requirements
Perform other investigative and conduct-related duties as assigned

Requirements

What you’ll need

A master’s degree in human resources, social work, education, criminal justice, or a related field, or equivalent combination of related education and/or experience
A minimum of two (2) years of experience conducting investigations, including interviews, evidence review, documentation, and written findings, or related experience managing complex employee relations matters
Ability to establish rapport and create a professional, supportive environment during sensitive interviews
Ability to respond calmly and appropriately in difficult, emotional, or potentially volatile circumstances
Ability to conduct impartial investigations and apply effective investigative interviewing techniques
Knowledge of legal and policy frameworks governing discrimination, harassment, retaliation, sexual misconduct, employee conduct, and related University policies
Ability to apply relevant policies, procedures, and standards in complaint investigations
Strong written and verbal communication skills
Ability to communicate professionally with complainants, respondents, witnesses, advisors, supervisors, and campus partners
Ability to manage multiple cases and competing priorities while maintaining organization, accuracy, and timeliness
Ability to maintain confidentiality and exercise sound judgment with sensitive information
Ability to work effectively with individuals involved in personal, disputed, or emotionally charged matters
Ability to interact effectively with individuals from diverse backgrounds, roles, and circumstances
Proficiency with personal computers and software for word processing, documentation, recordkeeping, email, and scheduling
Ability to maintain a regular work schedule with occasional flexibility required by case demands
Ability to travel to regional campuses and other University locations as needed
All qualifications must be met by the time of employment

Benefits

Comp & perks

37.5-hour work week
13 paid holidays
24 annual leave (vacation) days per year
18 sick days per year
Health insurance and other benefits
401(a) retirement savings with 6% employee contribution match
Eligibility to continue health insurance and other retiree perks
Wellness programs