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Faculty-Led Program Coordinator – Global Affairs
WVU Online. Support the development, promotion, and implementation of faculty-led study abroad programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing faculty-led study abroad programs, including student advising, recruitment strategies, and program logistics. Exhibits strong organizational, communication, and interpersonal skills to support diverse student needs and enhance participation.
Highest-signal resume keywords
Student-Centered ApproachOrganizational SkillsCommunication SkillsCollaboration and TeamworkIntercultural Awareness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementData AnalysisRecruitment StrategiesDocumentation TrackingApplication Management
Soft Skills
Attention to DetailProblem-SolvingInitiativeCustomer ServiceWorkflow Management
Tools & Technologies
Database ManagementSocial MediaDigital CampaignsContent Creation Tools
Industry Keywords
Study Abroad ProgramsStudent AdvisingPre-Departure PreparationRetention EffortsInclusive Outreach
About the role
Key responsibilities & impact- Support the development, promotion, and implementation of faculty-led study abroad programs
- Serve as a primary contact for students interested in faculty-led study abroad programs via email, phone, and in-person advising
- Guide students through program selection, eligibility, application processes, and deadlines
- Support pre-departure preparation, orientations, documentation tracking, and communication of program expectations
- Assist with student accommodations in coordination with disability services, counseling, and health services
- Monitor student participation and engagement, flag concerns, and support retention efforts
- Maintain accurate student records in relevant databases and systems
- Develop and implement recruitment strategies to increase participation
- Conduct classroom presentations, information sessions, tabling events, and digital campaigns
- Collaborate with faculty leaders to promote programs and academic and cultural components
- Create and update flyers, website content, newsletters, and social media posts
- Analyze recruitment data and trends to improve outreach and yield
- Support application management, enrollment tracking, communication timelines, and program logistics
- Organize pre-departure and re-entry programming
- Coordinate with internal and external stakeholders to ensure program readiness
- Provide administrative support to the Faculty-Led Program Manager, including reconciling pcard purchases or scheduling meetings
- Promote inclusive outreach and support for underrepresented and first-time study abroad participants
- Help develop resources addressing financial, cultural, and accessibility considerations
Requirements
What you’ll need- Bachelor’s degree
- A minimum of two (2) years of experience in customer service or a related field
- Any equivalent combination of related education and/or experience will be considered
- Strong organizational and communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Interpersonal skills with a student-centered approach
- Student-centered mindset
- Attention to detail and follow-through
- Initiative and problem-solving
- Collaboration and teamwork
- Intercultural awareness and sensitivity
- Workflow management
- Occasional evening or weekend work for events
- May require limited travel or participation in program activities
- All qualifications must be met by the time of employment
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 15 annual leave (vacation) days per year
- 18 sick days per year
- Health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs
- Benefits eligible