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Faculty-Led Program Coordinator – Global Affairs
WVU Online. Serve as a primary contact for students interested in faculty-led study abroad programs, responding to inquiries via email, phone, and in-person advising .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in student advising and program coordination, with a focus on recruitment strategies and student engagement in faculty-led study abroad programs. Proficient in managing logistics, maintaining accurate records, and fostering inclusive practices to support diverse student needs.
Highest-signal resume keywords
Student AdvisingProgram CoordinationRecruitment StrategiesData AnalysisIntercultural Awareness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementApplication ManagementEnrollment TrackingLogistical CoordinationMarketing Material Development
Soft Skills
Strong Communication SkillsOrganizational SkillsInterpersonal SkillsAttention to DetailProblem-Solving
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Study Abroad ProgramsStudent EngagementCustomer ServiceDiversity and InclusionOutreach Strategies
About the role
Key responsibilities & impact- Serve as a primary contact for students interested in faculty-led study abroad programs, responding to inquiries via email, phone, and in-person advising
- Guide students through the application process, including program selection, eligibility, and deadlines
- Support pre-departure preparation, including orientations, documentation tracking, and communication of program expectations
- Assist with student accommodations in coordination with campus partners such as disability services, counseling, and health services
- Monitor student participation and engagement, flagging concerns and supporting retention efforts
- Maintain accurate student records in relevant databases and systems
- Develop and implement recruitment strategies to increase participation in faculty-led study abroad programs
- Conduct outreach through classroom presentations, information sessions, tabling events, and digital campaigns
- Collaborate with faculty leaders to promote specific programs and highlight academic and cultural components
- Assist in creating and updating marketing materials, including flyers, website content, newsletters, and social media posts
- Analyze recruitment data and trends to inform outreach strategies and improve yield
- Support logistical coordination of faculty-led programs, including application management, enrollment tracking, and communication timelines
- Assist in organizing pre-departure and re-entry programming
- Coordinate with internal and external stakeholders to ensure program readiness
- Provide administrative support to the Faculty-Led Program Manager, including reconciling pcard purchases or scheduling meetings
- Promote inclusive practices in student outreach and support, with attention to underrepresented and first-time study abroad participants
- Help develop resources addressing diverse student needs, including financial, cultural, and accessibility considerations
Requirements
What you’ll need- Bachelor’s degree
- A minimum of two (2) years of experience in customer service or a related field
- Any equivalent combination of related education and/or experience will be considered
- Strong organizational and communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Interpersonal skills with a student-centered approach
- Student-centered mindset
- Attention to detail and follow-through
- Initiative and problem-solving
- Collaboration and teamwork
- Intercultural awareness and sensitivity
- Workflow management
- All qualifications must be met by the time of employment
- Occasional evening or weekend work for events
- May require limited travel or participation in program activities
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 15 annual leave (vacation) days per year
- 18 sick days per year
- Health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs