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Regulatory Operations Manager
WVU Online. Provide operational and supervisory oversight of protocol activation and ongoing regulatory management for industry-sponsored and cooperative-group clinical trials .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical research operations, regulatory management, and project oversight, with a strong focus on compliance, performance evaluation, and staff development. Proficient in managing multiple clinical trials while ensuring adherence to federal regulations and institutional policies.
Highest-signal resume keywords
Clinical Research CoordinationRegulatory OperationsProject ManagementClinical Trial Management SystemsFederal Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Protocol ManagementRegulatory CompliancePerformance Metrics EvaluationProcess ImprovementBudget CoordinationIRB SubmissionsStudy CloseoutWorkflow OptimizationRisk IdentificationOperational Standards
Soft Skills
Strong CommunicationInterpersonal SkillsProfessional JudgmentProblem SolvingTeam Leadership
Tools & Technologies
Electronic Regulatory SystemsCTMSIRB PlatformsClinical Research Information Systems
Industry Keywords
Good Clinical PracticeHuman-Subject ResearchCancer Center TrialsCooperative-Group Clinical TrialsOperational Readiness
About the role
Key responsibilities & impact- Provide operational and supervisory oversight of protocol activation and ongoing regulatory management for industry-sponsored and cooperative-group clinical trials
- Oversee the regulatory lifecycle from site selection and feasibility through study activation, maintenance, and closeout
- Supervise assigned staff, including performance management, work assignments, workload assessment and redistribution, time and leave approvals, and professional development
- Participate in recruitment, selection, onboarding, training, and performance management of assigned staff
- Establish and reinforce measurable performance expectations and operational standards
- Provide mentorship, technical guidance, and subject-matter expertise on study activation, regulatory requirements, protocol management, sponsor requirements, and clinical research operations
- Resolve complex operational and regulatory issues with CRU leadership and institutional partners
- Develop standardized workflows, tools, and training resources for regulatory operations
- Evaluate operational performance and identify process improvement, resource allocation, and workflow optimization opportunities
- Participate in CRU SOPs, policies, performance metrics, and quality-control activities
- Oversee site selection, feasibility, and activation of clinical trials
- Coordinate regulatory, operational, financial, scientific review, IRB, ancillary review, coverage analysis, budget, contract, and operational readiness requirements
- Establish and monitor activation timelines, workload, and portfolio-level performance metrics
- Guide Activation Project Managers and oversee CTMS and research-system documentation
- Facilitate communication with investigators, sponsors, CROs, CRU personnel, and institutional departments
- Analyze activation performance and report study pipeline, timelines, workload, barriers, and operational performance to leadership
- Oversee regulatory maintenance for active clinical research studies
- Establish and monitor workflows for protocol amendments, continuing/annual reviews, personnel updates, regulatory document maintenance, study closures, and other ongoing requirements
- Ensure timely submission, tracking, implementation, and documentation of regulatory changes
- Oversee regulatory documentation in electronic regulatory, CTMS, IRB, sponsor, and cooperative-group systems
- Interpret and apply federal regulations, IRB requirements, institutional policies, sponsor requirements, and cooperative-group procedures
- Coordinate regulatory support for monitoring visits, audits, inspections, and external reviews
- Monitor regulatory workload, portfolio status, and key performance indicators and report to CRU leadership
- Collaborate with investigators and study teams to implement regulatory changes and study requirements
- Support regulatory compliance through staff education, quality control, process improvement, and coordination with CRU Compliance
- Oversee transition from activation to ongoing regulatory management and timely regulatory closeout
Requirements
What you’ll need- Bachelor’s degree in appropriate areas of specialization and three years of experience
- Minimum of three (3) years of experience in clinical research coordination, regulatory operations, and/or project management
- Any equivalent combination of related education and/or experience will be considered
- Ability to manage multiple concurrent studies and priorities, evaluate operational performance, identify barriers, and implement process improvements
- Strong project-management skills, including planning, prioritization, delegation, risk identification, problem solving, and management of timelines and deliverables
- Ability to interpret complex protocols, regulations, policies, and sponsor requirements and translate them into operational processes and staff guidance
- Proficiency with clinical trial management systems, electronic regulatory systems, IRB platforms, and other clinical research information systems
- Strong written and verbal communication, consultation, and interpersonal skills
- Sound professional judgment and discretion, with the ability to work independently, make decisions, and manage competing priorities
- Preferred: Master’s degree in Clinical Research, Health Sciences, Basic Sciences, Healthcare Administration, or a related field
- Preferred: Three or more years of progressively responsible clinical research experience in an academic medical center, cancer center, research institution, or industry setting
- Preferred: Strong knowledge of federal regulations, ICH Good Clinical Practice, Institutional Review Board requirements, and institutional policies governing human-subject clinical research
- Preferred: Experience with clinical trial activation, including site selection and feasibility, regulatory startup, IRB submissions, ancillary reviews, and coordination of budget, contract, and coverage analysis activities
- Preferred: Experience with ongoing regulatory management of clinical trials, including protocol amendments, continuing review, regulatory document maintenance, sponsor monitoring, audits, and study closeout
- Preferred: Experience with industry-sponsored and National Cancer Institute NCTN/ECTCN cooperative-group clinical trials and associated regulatory and operational requirements
- Preferred: Supervisory, team leadership, project leadership, or other experience coordinating the work of others
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 24 annual leave (vacation) days per year
- 18 sick days per year
- Health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs