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Research Systems Analyst – Clinical Research Unit
WVU Online. Assist with administration and maintenance of clinical research systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical research systems administration, user support, and data management while maintaining compliance with regulatory requirements. Proficient in developing training materials and managing user accounts to enhance operational efficiency.
Highest-signal resume keywords
Clinical Research Systems AdministrationData Management and Quality ReviewsMicrosoft Office ProficiencyGCP, HIPAA, FDA, and IRB FamiliaritySoCRA Certified Clinical Research Professional (CCRP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntrySystem Testing and ValidationUser Documentation DevelopmentSystem Configuration ActivitiesRoutine ReportingTroubleshootingTraining Material DevelopmentUser Account ManagementData MaintenanceClinical Research Software Support
Soft Skills
Strong Organizational SkillsEffective CommunicationCustomer Service OrientationProblem-Solving SkillsAttention to Detail
Tools & Technologies
SharePointElectronic ResourcesClinical Research ApplicationsCommon Hardware SupportNetwork Issue Troubleshooting
Certifications & Qualifications
OnCore® Certification ProgramSoCRA Certified Clinical Research Professional (CCRP)
Industry Keywords
Clinical ResearchHealthcare OperationsRegulatory ComplianceResearch DocumentationStudy Records Management
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Assist with administration and maintenance of clinical research systems
- Support testing, validation, and implementation of system upgrades and enhancements
- Manage user accounts, security access, and system-related documentation
- Provide first-level support and troubleshooting for research staff and system users
- Develop and maintain training materials, job aids, and user documentation
- Perform data entry, data maintenance, and routine data quality reviews
- Assist with study calendars, forms, templates, and system configuration activities
- Generate routine reports and assist users with reporting needs
- Communicate system issues and enhancement requests to vendors, IT teams, and leadership
- Maintain sponsor, staff, institutional, and study records within research applications
- Assist with SharePoint sites, shared drives, and other electronic resources
- Support technology onboarding activities for new employees
- Provide basic support for Microsoft Office applications and common hardware or network issues
- Participate in meetings, training activities, and quality improvement initiatives
- Maintain knowledge of clinical research systems, policies, and applicable regulatory requirements
Requirements
What you’ll need- Bachelor’s degree in Health Sciences, Information Systems, Computer Science, Business, or a related field
- Minimum of two (2) years of experience in clinical research, healthcare operations, information systems support, or a related area
- Any equivalent combination of related education and/or experience will be considered
- Basic knowledge of clinical research and healthcare operations
- Ability to learn and support clinical research software applications
- Familiarity with GCP, HIPAA, FDA, and IRB requirements, or ability to learn through training
- Proficiency with Microsoft Office applications
- Strong organizational, communication, customer service, and problem-solving skills
- Ability to manage multiple priorities and work effectively with technical and non-technical users
- Attention to detail and ability to maintain accurate records and documentation
- Completion of the OnCore® Certification Program within one (1) year of hire, if required
- SoCRA Certified Clinical Research Professional (CCRP) certification preferred
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 24 annual leave (vacation) days per year
- 18 sick days per year
- Health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs
- Benefits eligible