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Senior Academic Advisor – College of Business and Economics
WVU Online. Plans, implements and coordinates programming including recruitment, new student orientation, academic academies, multi-year retention initiatives and academic support services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in academic advising, program planning, and student support services, with proficiency in student information systems and degree audit tools. Strong analytical and communication skills are essential for enhancing student retention and success.
Highest-signal resume keywords
Bachelor's DegreeAcademic Advising ExpertiseProgram Planning/Management ExperienceProficient in Microsoft OfficeKnowledge of Student Information Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Academic AdvisingProgram PlanningData AnalysisDegreeWorksBannerStudent Success Collaborative CampusCritical ReasoningProblem SolvingConflict ResolutionResearch Skills
Soft Skills
Professional CommunicationInterpersonal CommunicationAnalytical Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft Word
Industry Keywords
Student Support ServicesRetention InitiativesAcademic CounselFederal Statutes (FERPA)Career Pathways
About the role
Key responsibilities & impact- Plans, implements and coordinates programming including recruitment, new student orientation, academic academies, multi-year retention initiatives and academic support services
- Assists senior leadership in collecting and analyzing enrollment data to increase retention, persistence and completion
- Collaborates with recruitment staff to support initiatives increasing yield of first-time admits to deposits
- Coordinates with career services staff to help students select majors, identify career pathways and build professional profiles
- Serves on college- and/or university-wide task forces and committees impacting student success
- Provides academic counsel for selecting, matriculating to, and completing baccalaureate and professional degrees
- Develops and prepares four- or five-year academic plans and records them in DegreeWorks
- Tracks and monitors persistence and completion and revises plans when necessary
- Uses appreciative, developmental, intrusive and prescriptive academic advising approaches
- Interprets the WVU Undergraduate Catalog and degree-conferral policies
- Uses Banner and SSC Campus to track academic history and in-progress work
- Conducts outreach to at-risk students and refers them to academic, career and support services
- Guides students through academic and federal financial aid suspension appeals, including creating academic success plans
- Assists with transient approval by reviewing course equivalencies
- Assesses student concerns and makes referrals to University representatives and units
- Participates in unit events including on-campus recruiting, orientation, academic academies and commencement
- Supports students transitioning from high school to college through convocation and orientation programs
- Maintains knowledge of federal statutes such as FERPA protecting academic-record confidentiality
Requirements
What you’ll need- Bachelor’s Degree is required
- Master's Degree is preferred
- A minimum of three (3) years of experience in advising or counseling, academic or student support services, and student information systems
- A minimum of two (2) years of experience in program planning/management
- Any equivalent combination of related education and/or experience will be considered
- Proficient with Microsoft Office (Excel, PowerPoint, Word)
- Knowledge of student information systems (i.e. Banner, Student Success Collaborative Campus)
- Application of degree audit/planning tools (i.e. DegreeWorks)
- Expertise in different forms of academic advising (appreciative, developmental, intrusive, etc.)
- Professional oral and written communications
- Demonstrated ability to apply critical reasoning and problem solving
- Ability to employ interpersonal communications and conflict resolution
- Analytical skills prudent to conducting research
- All qualifications must be met by the time of employment
Benefits
Comp & perks- 37.5-hour work week
- 13 paid holidays
- 24 annual leave (vacation) days per year
- 18 sick days per year
- A range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match
- Eligibility to continue health insurance and other retiree perks
- Wellness programs