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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in entering web service orders into customer billing systems while effectively managing multiple communication channels. Proven ability to work independently and meet productivity goals in a customer service environment.
Highest-signal resume keywords
Customer Service ExperienceAttention To DetailVerbal Communication SkillsWritten Communication SkillsResults Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ProfessionalismRespectful Customer Interaction
Tools & Technologies
Customer Billing SystemMultiple Computer Systems
Industry Keywords
Web Service OrdersProductivity GoalsAccuracy Objectives
About the role
Key responsibilities & impact- Enter web service orders into the customer billing system
- Accurately enter detailed information from service orders via multiple communication channels
- Meet productivity and accuracy objectives and goals
- Handle customers in a professional and respectful manner
- Perform other limited duties and projects as assigned
Requirements
What you’ll need- High School education or equivalent required
- 1 year experience in a customer service environment required
- Strong attention to detail with a high degree of accuracy
- Ability to work independently and in multiple computer systems
- Must be results oriented
- Good verbal and written skills required
- Must reside within a one-hour commuting distance of the assigned work location
- Regular, reliable attendance is an essential job function
Benefits
Comp & perks- Spot On Bonus
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
- Hybrid work model supporting collaboration and flexibility