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IT Engineer
Xcel Energy. Design, implement, support and continuously improve endpoint technologies for a secure, productive digital workplace .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in endpoint management, mobility solutions, and digital workplace technologies, with a strong focus on automation, security, and compliance. Proven ability to lead technical projects, manage vendor relationships, and enhance user experience through analytics and proactive remediation.
Highest-signal resume keywords
Endpoint ManagementMicrosoft IntuneJamf ProAutomation and ScriptingIT Service Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Endpoint TechnologiesDigital Employee ExperienceTechnical Solution DesignSystem Health AssessmentLifecycle Management
Soft Skills
Excellent CommunicationRelationship ManagementAnalytical Problem-SolvingCollaboration SkillsLeadership
Tools & Technologies
Windows AutopilotApple Business ManagerEndpoint TelemetryDigital Experience ToolsAgile and Scrum
Industry Keywords
Enterprise ArchitectureSecurityComplianceITILChange Management
Tech Stack
Tools & technologiesITSMJamf
About the role
Key responsibilities & impact- Design, implement, support and continuously improve endpoint technologies for a secure, productive digital workplace
- Lead and support solution lifecycle technical activities for endpoint, mobility and digital workplace technologies
- Design scalable solutions integrating Enterprise Architecture, Security, Operations and Compliance requirements
- Manage Microsoft Intune, Jamf Pro, Windows Autopilot, Apple Business Manager and related endpoint platforms
- Provide input to cost and schedule estimation and maintain system design and operational integrity
- Oversee vendor activities
- Assess endpoint platform and system health, operational performance and technical debt risks
- Provide escalated incident and problem management support
- Use analytics, endpoint telemetry and Digital Employee Experience tools to improve availability, reliability, efficiency, capacity and user satisfaction
- Develop automation and proactive remediation using scripting and modern management capabilities
- Monitor device compliance, patching, endpoint security and lifecycle processes
- Maintain expertise in endpoint management, mobility, automation, DEX, security and emerging technologies
- Evaluate automation, AI-enabled capabilities and industry best practices
- Conduct peer reviews and approve system changes and technical solution designs
- Coach and mentor less experienced team members
- Partner with Service Desk, Security, Infrastructure, Architecture, Engineering and business teams
- Provide technical information and recommendations to stakeholders
- Drive adoption of modern endpoint, mobility and employee experience solutions
Requirements
What you’ll need- Seven years of related functional experience
- Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position
- Excellent communication skills and ability to translate between technical and non-technical concepts
- Relationship Management and collaboration skills
- Experience managing the lifecycle of technical solutions
- Deep subject matter expertise within respective system domain products, platforms, processes and architecture
- Broad general knowledge of technology architecture, infrastructure, network, security and software principles and models
- Experience working with internal and external vendors
- Analytical, problem-solving and troubleshooting skills
- Knowledge of future technology trends within area of expertise
- Demonstrated leadership on technical aspects of large-scale projects
- Experience with Waterfall, Agile, Scrum and ITIL
- Understanding of IT Service Management functions, including Change Management and Incident Management
Benefits
Comp & perks- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Flexible Spending Account
- Health Care Flexible Spending Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
- Reasonable accommodations for disabilities throughout the application process