Manager – Engineering and Operations

Xcel Energy

. Lead a team responsible for operational management and continuous improvement of critical security and resilience platforms including Everbridge, Dataminr, Industrial Defender, and Splunk .

Posted 9/15/2026full-timeDenver • Colorado • United StatesSeniorLead💰 $97,600 - $138,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational management and continuous improvement of security and resilience platforms, with a strong focus on team leadership, regulatory compliance, and performance assessment. Proficient in managing vendor relationships and ensuring effective service delivery across multiple sites.

Highest-signal resume keywords

Operational Technology (OT) Security MonitoringService Delivery ManagementPerformance Assessment and ReportingPeople LeadershipITIL Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Monitoring ToolsChange Deployment ManagementOSI Model KnowledgeRegulatory CompliancePerformance Measurement

Soft Skills

Excellent Communication SkillsRelationship ManagementCollaboration SkillsTime Management SkillsAnalytical Abilities

Tools & Technologies

EverbridgeDataminrIndustrial DefenderSplunk

Industry Keywords

Operational Technology (OT)Service Management PracticesContinuous Process ImprovementEnterprise Risk ReductionOrganizational Preparedness

Tech Stack

Tools & technologies

Splunk

About the role

Key responsibilities & impact

Lead a team responsible for operational management and continuous improvement of critical security and resilience platforms including Everbridge, Dataminr, Industrial Defender, and Splunk
Oversee service delivery, threat detection and monitoring capabilities, critical event management, operational technology (OT) security monitoring, vendor relationships, and team development
Ensure solutions reduce enterprise risk, support regulatory compliance, and enhance organizational preparedness and response capabilities
Maintain and enforce support procedures
Maintain IT knowledge base information
Oversee, measure and assess performance of services provided by the team
Report performance outcomes and risks, with recommended actions
Lead efforts to identify and deploy continuous process improvement
Serve as an escalation point for service and/or problem resolution
Forecast and manage expenses to budget
Lead and manage the performance and development of staff
Lead priorities and manage work performance of staff and managed contractors
Provide leadership as needed across multiple sites, in alignment with Union or other contracts
Manage demand for services as it pertains to IT Strategic priorities
Work cross-organizationally to ensure Capital investments have proper engagement from the team for delivery and operation
Provide expert working knowledge of the domain to the team
Stay abreast of industry and technology trends

Requirements

What you’ll need

Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position
Four years of prior people leadership experience
Seven years of related functional experience
Excellent communication skills, effective with varying organizational levels and skill sets
Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results
Proficient experience and knowledge of the OSI Model
Demonstrated experience effectively managing system or equipment change deployment
Experience in the use of system monitoring tools
Strong time management skills, technical aptitude and analytical abilities
Able to work in accordance with service operation schedules
Familiarity with ITIL and/or other formal service management practices
Preferred: Worked in or with Operational Technology (OT) tools for at least 3 years

Benefits

Comp & perks

Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave