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Process & Performance Consultant
Xcel Energy. Lead enterprise-wide continuous improvement initiatives and operational excellence performance across business units and areas .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading continuous improvement initiatives and operational excellence through effective process and technology solutions. Proficient in utilizing Agile methodologies and SAP for enhancing business processes and achieving strategic goals.
Highest-signal resume keywords
Continuous Improvement InitiativesAgile MethodologiesSAP Implementation ExperienceChange ManagementProcess Performance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementTechnical Solutions ImplementationRequirements IdentificationDefect ResolutionPerformance MonitoringBusiness Process SolutionsFinancial AnalysisRoot Cause AnalysisAction Plan DesignCross-Functional Consensus Building
Soft Skills
Effective CommunicationLeadershipChange ManagementAnalytical ThinkingTeam Leadership
Tools & Technologies
SAPERP SystemsProcess AutomationBusiness Systems
Industry Keywords
Operational ExcellenceBusiness Process ManagementFinancial ReconciliationInnovationRisk Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead enterprise-wide continuous improvement initiatives and operational excellence performance across business units and areas
- Analyze, define, recommend, and implement technical and process solutions
- Provide process and technology guidance and oversight for ongoing process performance and enhancements
- Monitor process performance, investigate performance gaps, and implement corrective action plans
- Translate business needs into process and technical requirements aligned with the enterprise vision
- Utilize Agile methodologies to support delivery of innovative solutions
- Lead requirements identification, testing, testing coordination, defect resolution, troubleshooting, training, education, and change management for process and application updates or enhancements
- Act as a liaison between business units, Business Systems, Process Automation, Finance, Supply Chain, and Compliance
- Drive process improvements that improve employee experience, reduce costs, and manage risk
- Analyze and measure process effectiveness, efficiency, and adherence across assigned process and technology areas
- Identify undesirable process paths, assess business impact, and recommend improvements
- Assemble and lead teams to investigate root causes of behavior and process performance gaps
- Design, consolidate, and implement action plans
- Maintain and apply current knowledge of functional, technical, and industry trends
- Monitor industry trends to identify opportunities for innovation and improvement
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- Four years related business area/industry experience or SAP/equivalent ERP/core enterprise systems use and implementation experience
- Knowledge of leading business process solutions through technology enablement for business area
- Ability to effectively communicate to a variety of audiences and analyze complex business scenarios
- Leadership, change management and program/project management experience
- Experience integrating new technological and process solutions
- Proven success gaining cross-functional consensus on large strategic and portfolio management initiatives
- Previous experience in a project controls, work coordinator, or financial analysis role within Xcel Energy (preferred)
- Previous experience or familiarity with storm and non-storm financial reconciliation activities (preferred)
- Previous experience working in SAP to identify financial trends and opportunities for improvement (preferred)
Benefits
Comp & perks- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Flexible Spending Account
- Health Care Flexible Spending Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
- Hybrid work model supporting collaboration and flexibility