Program, Capability & Process Development Intern

Xcel Energy

. Support enterprise continuous improvement, learning, and operating system initiatives through operational, administrative, communications, training, and project support .

Posted 9/15/2026part-timeDenver • Colorado • United StatesEntry Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in Microsoft 365 applications and a strong foundation in process improvement methodologies, including Lean and ADDIE. Capable of developing training materials, facilitating workshops, and supporting continuous improvement initiatives within organizational development.

Highest-signal resume keywords

Microsoft 365 ProficiencyProcess ImprovementTraining DesignLean MethodologiesOrganizational Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingDocumentationData AnalysisKPI TrackingELearning DevelopmentTraining Material DevelopmentVisual ManagementFacilitation SkillsChange ManagementCurriculum Development

Soft Skills

Strong Attention to DetailAdaptabilityLearning AgilityIndependent WorkCommunication Skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft FormsSharePointMicrosoft TeamsVisio

Industry Keywords

Continuous ImprovementOrganizational DesignAdult Learning PrinciplesOperational ExcellenceTalent Development

About the role

Key responsibilities & impact

Support enterprise continuous improvement, learning, and operating system initiatives through operational, administrative, communications, training, and project support
Support the Lean Expert Program, enterprise learning experiences, One-Way Office initiatives, and broader deployment efforts
Maintain program materials and resources, SharePoint or Teams content, knowledge management materials, standards, procedures, and administrative records
Administer surveys and gather, analyze, and summarize data, feedback, KPIs, and survey results
Develop process flows, documentation, standard work, job aids, training materials, tools, dashboards, trackers, templates, and visual management resources
Assist with the design, development, and delivery of learning content, workshops, eLearning, facilitator guides, learner activities, and communication materials
Partner with team members, subject matter experts, facilitators, and stakeholders on project execution, training rollouts, cohort activities, and continuous improvement
Research industry best practices in Lean, operational excellence, organizational development, learning, and talent development
Support capability development, organizational design, coaching frameworks, process documentation, standards, breakthrough methodologies, program efficiency, participant experience, responsiveness, and continuous improvement

Requirements

What you’ll need

Current Student, Junior status (as of Fall 2027) or higher
Enrolled in an accredited college or university and pursuing a degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business, Business Administration, Organizational Leadership, Management, Education, Curriculum Development, Process Improvement, or a related field of study
Able to work full-time during the summer (up to 40 hours a week) and part-time during the school year (up to 20 hours a week)
Able to commute to the designated work location in-person, per the hybrid work policy
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Forms, SharePoint, and Teams
Strong written, verbal, presentation, and facilitation skills
Interest or experience in learning and development, adult learning principles, ADDIE, eLearning tools, and training design
Familiarity with process improvement, including process mapping, documentation, Visio, change management, and organizational design
Strong attention to detail, adaptability, learning agility, ability to manage multiple priorities, and ability to work independently on ambiguous tasks/projects

Benefits

Comp & perks

Pension
401(k) plan
Paid time off (PTO)
Holidays
Opportunities to learn and grow
Support, rewards and recognition during the internship and beyond
Possibility to extend beyond the internship’s initial term based on successful performance and business needs