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Senior Operations Work Coordinator
Xcel Energy. Maintain and coordinate daily work plans for one or more functional areas across numerous crews .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scheduling and managing work activities within the construction or utility sectors, ensuring compliance with safety and quality standards while maintaining effective communication with stakeholders. Proficient in utilizing Microsoft Excel and other reporting tools to analyze data and optimize resource allocation.
Highest-signal resume keywords
Scheduling ExperienceConstruction ManagementAnalytical SkillsCommunication SkillsRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Work PlanningResource ManagementProject CoordinationProblem SolvingData Manipulation
Soft Skills
Customer Satisfaction FocusTeam CollaborationAdaptability
Tools & Technologies
Microsoft ExcelWork Management ToolsMapping ToolsScheduling Tools
Certifications & Qualifications
High School DiplomaGEDBachelor's Degree (Preferred)
Industry Keywords
ConstructionUtility ExperienceRegulatory ComplianceQuality ImprovementOperational Efficiency
About the role
Key responsibilities & impact- Maintain and coordinate daily work plans for one or more functional areas across numerous crews
- Ensure effective and efficient resource use with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance
- Provide work assignments to operations resources and assign equipment
- Request materials and complete pre-requisite steps for requested work
- Understand work details, assets, and processes to establish optimum crew and resource assignments
- Adjust planned schedules daily and assign crews for priority tasks based on resource availability, scheduling conflicts, and real-time progress
- Review incoming designed work outside the normal scheduling window and assign exception work
- Review work packets, coordinate equipment, complete prerequisites, request materials, and coordinate site checking and job readiness
- Identify project changes and communicate them to appropriate personnel
- Manage crew work rejections and triage additional work requests
- Adjust schedules to accommodate disruptions and maintain promised start dates
- Communicate schedule updates to frontline leaders, crews, and stakeholders
- Work with local supervisors and build partnerships with stakeholders and customers to maximize productivity, utilization, and operational efficiency
Requirements
What you’ll need- High School diploma or GED
- Bachelor's degree in Business Administration, Construction Management or related field preferred
- Minimum five years' experience in construction, design, maintenance or operations area (utility experience preferred)
- Scheduling/planning experience in utility or construction industry preferred
- Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements
- Established analytical and problem solving skills
- Demonstrated ability to build and maintain effective working relationships
- Strong written and verbal communication skills
- Proficiency with Microsoft Excel or other spreadsheet tools
- Ability to retrieve and manipulate data from reporting tools
- Knowledge of and ability to use Microsoft products, work management, mapping and scheduling tools
Benefits
Comp & perks- Spot On Bonus
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave