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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise SaaS implementation projects, managing stakeholder relationships, and ensuring adherence to implementation standards and governance. Proficient in technical requirements management, risk assessment, and delivering customer-facing workshops.
Highest-signal resume keywords
Enterprise SaaS ImplementationsProject ManagementStakeholder Relationship ManagementFile Transfer ProtocolsSoftware Security Considerations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementEnterprise SaaS ImplementationsFinancial ReportingAccount ReconciliationsFile Transfer ProtocolsSFTPFTPSRisk ManagementSystem ConfigurationData File Design
Soft Skills
Exceptional Written CommunicationExceptional Verbal Communication
Tools & Technologies
Xelix Platform
Industry Keywords
FTSE 100 CustomersImplementation MethodologyGovernanceDocumentationCustomer Delivery
About the role
Key responsibilities & impact- Lead implementation projects for enterprise customers
- Act as primary project manager and point of contact for technical requirements
- Manage risks, dependencies, and change controls across internal and external stakeholders
- Ensure technical prerequisites are met, including data file design, secure file transfer, and system configuration
- Run customer-facing workshops and translate technical information clearly
- Act as key point of contact for partner consultants during delivery
- Train and enable partners on the Xelix platform, implementation methodology, and best practices
- Review and validate partner deliverables for quality, accuracy, and customer readiness
- Provide escalation support for complex technical or delivery issues
- Ensure partner-led projects follow Xelix’s implementation standards, governance, and documentation
Requirements
What you’ll need- At least 7 years’ work experience delivering enterprise SaaS implementations for FTSE 100 customers
- Demonstrable experience relating to financial reporting, account reconciliations, and related controls
- Demonstrable project management capability, with formal responsibility for customer delivery
- Proven stakeholder and customer relationship management, particularly in enterprise environments
- Strong understanding of file transfer protocols, including SFTP and FTPS
- Strong understanding of IT project delivery
- Understanding of software security considerations
- Commercial awareness and ability to balance customer requirements with scope, cost, and risk
- Exceptional written and verbal communication skills
Benefits
Comp & perks- 10% bonus
- 27 days of annual leave, including 3 days Christmas closing
- Annual leave increases by up to 3 days based on tenure
- Option to roll over, buy or sell up to 3 days of annual leave
- Hybrid working with two days a week from the dog-friendly Hoxton office
- On-site gym
- Cycle to work scheme
- Employee discount at over 100 retailers
- Comprehensive private medical and dental cover with Vitality
- Enhanced parental leave pay
- Learning and development culture
- £1,000 personal annual learning and development budget
- Carbon-neutral company and carbon reduction initiatives
- Team socials and activities
- Annual team retreat
- Reasonable interview-process accommodations for candidates with disabilities
