People Experience Business Partner

Xero

. Operate as a strategic people partner to senior leaders across Product & Tech and Sales .

Posted 11/9/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading people initiatives, translating business strategy into actionable people plans, and embedding AI and data-driven approaches into people experience. Proven ability to resolve complex employee matters and drive organisational design in a collaborative, matrix environment.

Highest-signal resume keywords

People Strategy DevelopmentOrganisational Design LeadershipAI And Data-Led ApproachesEmployee Relations ManagementWorkforce Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce PlanningOrganisational DesignSuccession PlanningRemuneration SkillsEmployment LegislationChange ManagementData AnalysisTalent ManagementHigh-Performance Culture DevelopmentComplex Issue Resolution

Soft Skills

Collaborative Problem-SolvingBuilding TrustAgile WorkingCredibility BuildingCoaching

Tools & Technologies

AI IntegrationData Analytics ToolsPeople Experience Platforms

Industry Keywords

SaaSTechnology BusinessEmployee ExperienceMatrix EnvironmentCommercial Impact

About the role

Key responsibilities & impact

Operate as a strategic people partner to senior leaders across Product & Tech and Sales
Translate people strategy into meaningful business outcomes
Lead people initiatives across the UK
Partner with Product & Tech and Sales leadership on workforce plans tied to commercial priorities
Lead UK-wide programmes, including regional operating model design, workforce planning, and culture evolution
Run salary review, talent review, and succession cycles across the portfolio
Lead change management and organisational design initiatives
Resolve sensitive and complex employee matters
Embed AI and data into PX work and build AI fluency in leaders and teams
Collaborate with PX colleagues and global Centres of Excellence teams
Execute global OKRs and champion portfolio priorities
Coach colleagues and maintain agile, aligned ways of working

Requirements

What you’ll need

Experience partnering with senior leadership teams across the full spectrum of people experience
Ideally experience in a mid-to-large SaaS or technology business
Comfortable operating in a matrix environment
Ability to translate business strategy into people plans with measurable outcomes
Ability to connect talent decisions to commercial impact and use people data to make actionable recommendations
AI and data-led approaches to work and talent strategy
Ability to build credibility quickly in unfamiliar portfolios
Ability to resolve complex issues without heavy direction
Experience leading organisational design and restructures end to end
Experience handling high-risk employee relations matters with fair, legally robust, and pragmatic judgement
Collaborative problem-solving skills and a track record of building trust and alignment across diverse teams
Experience developing succession and development plans
Skills in remuneration, workforce planning, employment legislation, engagement, and high-performance cultures
Working rights for the country in which the role is based
Satisfactory completion of relevant background checks, which may include credit and criminal history checks

Benefits

Comp & perks

Flexible, hybrid way of working with focused remote time and purposeful in-person collaboration
Designated boost days in offices
Opportunity to work from the London or Milton Keynes office
Fair and supportive recruitment experience
Recruitment adjustments/accommodations where needed
Potential consideration for other current or future opportunities after application